Claims Forum 2010

5th Annual Conference: Tackling inefficiencies, fighting fraud and boosting customer retention rates – hear from industry leaders in UK claims

1st & 2nd July 2010, Radisson Blu Portman Hotel, London


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Speakers:

Mark Cliff

Mark Cliff

Managing Director, Fortis Insurance

David Williams

David Williams

Managing Director, Claims, AXA

Andrew McBride

Andrew McBride

Claims Director, European Operations, QBE

Rob Smale

Rob Smale

Claims and Operations Director, Fortis Insurance

Andrew Lowe

Andrew Lowe

RBS Insurance

Peter Smith

Peter Smith

External Operations Director, Equity Insurance Group

Biography

 

 

Alex Caldwell

Alex Caldwell

Head of Motor Supply Chain, Aviva

Ian Thompson

Ian Thompson

Head of Operational Motor Claims, RSA

Pete Tart

Pete Tart

European Claims Vendor Management Director, Zurich

Biography

Peter has spent 22 years in the Insurance market specialising in UK Claims and European Claims Vendor Management. Peter joined Zurich Financial Services in 2003 having spent the previous 16 years in Claims & Vendor Management with another Global Insurer having worked through a number of different Claims roles.

Peter now heads up Zurich's European Claims Vendor Management team that manages all Claims Vendors across Zurich’s 13 European business units.

Peter is also a member of the Global Claims Vendor management team that is focussed on developing internal claims supply chain management best practices, procurement and process synergies and global sourcing opportunities.

Roy Hebburn

Roy Hebburn

Divisional Claims Manager (Technical), Allianz Insurance

Mike Noonan

Mike Noonan

Head of Strategic Claims, QBE

John Beadle

John Beadle

Counter-Fraud Manager, RSA

John Higgins

John Higgins

Regional Technical & Strategic Manager, Liabilities Claims, Chartis Insurance

Ursula Coulibaly

Ursula Coulibaly

Head of Financial Crime Operations, LV=

Jon Cawley

Jon Cawley

UK Property Claims Operations Manager, Zurich

Philip Nastri

Philip Nastri

Head of Claims Performance, Brit Insurance

Graeme Veale

Graeme Veale

Claims Operations Manager, Markel Insurance

Paula Johnston

Paula Johnston

Legal & General

Richard Davies

Richard Davies

Board Member, Insurance Fraud Bureau

Sponsors