Insurance Fraud
Improving prevention, increasing detection and lowering the cost of fraud
25th March 2010, Le Méridien Piccadilly, London
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Speakers include:
Julie Smith
Claims Director, Insure & Go
Biography
Mihir Pandya
Claims and Fraud Manager, Allianz Insurance
Stephen Barkhuizen
Financial Crime Manager, MMA Insurance
John Bell
Head of Claims, AON
Scott Clayton
Claims Fraud & Investigations Manager, Zurich Financial Services
Biography
Scott Clayton manages Zurich’s Claims Investigation Unit, a 30-strong team of professionals, including field and telephone investigators, intelligence team, legal adviser and support staff. This specialist Unit is dedicated to protecting both the Customers’ and the Company’s interests, using a variety of tools and techniques to ensure that all suspicious activity is properly and thoroughly investigated.
During his 23 years with Zurich, Scott has dealt with claims across all lines of business and all distribution channels and, in a previous role, headed up the Complaints Team, managing the Company's relationship with the Financial Ombudsman Service. This involved making technical decisions, ensuring compliance with regulatory rules and protecting the Company's reputation and brand. No stranger to speaking at Industry events, Scott was previously a member of the ABI Complaint Steering Group and a co-author of the ABI's Complaint Handling Guide.
These days, as Claims Fraud & Investigations Manager at Zurich, Scott is responsible for the identification and investigation of all suspect claims across the General Business in the UK. He represents Zurich on the ABI Anti Fraud Committee and is a Board Member of the Insurance Fraud Bureau.
Richard Davies
Board Member, Insurance Fraud Bureau
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Conference overview:
Building on the success of our long-running General Insurance and Claims conferences, Marketforce and the IEA are delighted to introduce the inaugural Insurance Fraud Forum. At a time when margins are being squeezed and fraud is on the increase due to the economic environment, claims fraud is rising up the agenda. This dedicated one day conference will provide in-depth insights into advance fraud prevention and detection strategies, and presents an opportunity for the industry to share best practice and work together to combat fraud.
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