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Smart Metering Forum
4th Conference: Towards smarter customers and a smarter grid: a leading strategic event for the UK energy industry
2nd & 3rd December 2009, Radisson Blu Portman Hotel, London
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Conference Agenda
Wednesday 2 December 2009, Radisson Blu Portman Hotel, London
Day One
09:00
09:05
Chairman’s opening remarks
Kausar Qazilbash
Senior Executive, Utilities Practice, AccentureSESSION ONE: A NEW ERA FOR THE UK ENERGY INDUSTRY
09:10
STRATEGIC PANEL
Each speaker will, from 09:10, present a 20 minute address before joining a panel discussion to address the issues below:
- What impact will smart metering have on the UK energy industry?
- Outlining the role of industry, government and regulator in financing and delivering the roll-out
- How will smart meters change the relationship between customer and supplier?
- Evaluating the market model: have DECC got it right?
- Are industry and government timescales sufficiently aligned?
- How will smart metering affect customer churn and market competition?
- What new business models will emerge as a result of smart metering?
- Re-evaluating the objectives: what is the end goal?
- What are the next steps?
Alistair Phillips Davies
Director of Energy Supply, Scottish and Southern Energy
Derek Lickorish
Chairman, Fuel Poverty Advisory Group
Christine Wyatt
Communications Sector Leader, IBM Global Business Services, UK and Ireland
Petter Allison
Director of Smart Metering, British Gas
Petter Allison
Director of Smart Metering, British Gas
Biography
Petter Allison is Director Smart Metering, leading the transformation programme to deliver smart metering across British Gas’ 16m energy customer accounts. This includes business design, technology and systems, process change, customer operations, and economics. Petter has held a range of roles in Centrica, including heading Metering & Payments, Head of Commercial in both Residential Energy and Home Services, Corporate Strategy & Development, M&A, telecoms and broadband development, and Commercial Director for BG Deutschland. Petter started his career as a project economist working in Africa and Asia for multilateral finance institutions.
10:10
Questions and panel discussion
10:40
Refreshments
SESSION TWO: FROM THEORY TO PRACTICE: CHALLENGES AND OPPORTUNITIES FOR A 10 YEAR ROLL-OUT
11:10
A smart consumption world: putting it all together
Chris Harris
Head of Retail Regulation, RWE npower11:30
A new era for customer tariffs: applying foreign experiences to the UK roll-out
James Forrest
Vice President, UK Smart Meter/ Grid Lead, Capgemini
James Forrest
Vice President, UK Smart Meter/ Grid Lead, Capgemini
Biography
James has spent over 17 years working in the utility industry across Europe, UK, North America and Asia-Pacific, and has a wide range of experience in the electricity and gas sectors. He has helped businesses transform themselves to take advantage of the reform of gas and electricity markets, with a special emphasis on the introduction of wholesale market changes and of smart metering . Other specialist areas include the structure, design and implementation of wholesale markets in competitive electricity and gas sectors, and of energy trading processes and systems. James has led a number of major software and infrastructure implementations.
EXPERIENCES FROM ABROAD:
11:50
Smart meters: system modernization and the customer
Norm Fraser
Chief Operating Officer, Hydro Ottawa12:10
Delivering an interoperable and future-proof smart metering network
Mark Ossel
Member of the Board, Energy Services Network Association12:30
Questions
12:50
An Introduction to the Adam Smith Institute, Eamonn Butler, Managing Director, Adam Smith Institute
12:55
Lunch hosted by Accenture
SESSION THREE: THE FUTURE FOR METERING DATA AND COMMUNICATIONS
14:10
The challenges involved in delivering a nationwide smart metering communications platform
Simon Higgins
Smart Metering Solution Architect, Arqiva14:30
Securing Smart Meters
Steve Daniels
Head of Cyber Security & Information Assurance, Detica
Steve Daniels
Head of Cyber Security & Information Assurance, Detica
Biography
Steve Daniels FMS, FIOR, FBCS, CITP
Steve Daniels is the Head of Cyber Security & Information Assurance at Detica Limited, part of BAE Systems, where he leads a team of more than 100 professionals. Steve’s career spans some 25 years in this discipline, with a focus upon information risk management and assignments undertaken for organisations in the public sector and within the Critical National Infrastructure. He has had a close engagement with the Centre for the Protection of National Infrastructure (CPNI) and other parts of the UK Government security community, especially the National Technical Authority for IA (CESG), for many years. Steve has a special interest in the cyber security issues surrounding Smart Metering and how to achieve ‘security by design’, and has consulted widely on this topic across Government and industry. He has jointly authored a White Paper on this topic, a synopsis of which represents his presentation at this conference.
14:50
A utility’s perspective
Finlay Macdonald
Advanced Metering Programme Leader, ScottishPower15:10
Technological and operational requirements for a Central Communications Agency
Andy Beggs
Consultant, ElectraLink15:30
Panel Discussion and questions from the floor:
- Understanding the key strategic objectives of the Central Communications Agency
- Structure and governance: what will the agency look like?
- Identifying possible design and implementation challenges
- How will current data channels and processes be consolidated into the new agency?
- The role of utilities in facilitating the creation of the CCA
- How will the new body be regulated?
- Evaluating the timescale for implementation
Finlay Macdonald
Advanced Metering Programme Leader, ScottishPowerAndy Beggs
Consultant, ElectraLinkSimon Higgins
Smart Metering Solution Architect, ArqivaSteve Daniels
Head of Cyber Security & Information Assurance, Detica
Steve Daniels
Head of Cyber Security & Information Assurance, Detica
Biography
Steve Daniels FMS, FIOR, FBCS, CITP
Steve Daniels is the Head of Cyber Security & Information Assurance at Detica Limited, part of BAE Systems, where he leads a team of more than 100 professionals. Steve’s career spans some 25 years in this discipline, with a focus upon information risk management and assignments undertaken for organisations in the public sector and within the Critical National Infrastructure. He has had a close engagement with the Centre for the Protection of National Infrastructure (CPNI) and other parts of the UK Government security community, especially the National Technical Authority for IA (CESG), for many years. Steve has a special interest in the cyber security issues surrounding Smart Metering and how to achieve ‘security by design’, and has consulted widely on this topic across Government and industry. He has jointly authored a White Paper on this topic, a synopsis of which represents his presentation at this conference.
15:50
Refreshments
SESSION FOUR: WHAT ARE THE NEXT STEPS?
16:20
A future-proof and cost-effective roll-out
Stephen Cunningham
Chief Executive Officer, Landis+Gyr UK
Stephen Cunningham
Chief Executive Officer, Landis+Gyr UK
Biography
16:40
Creating a positive consumer environment
Richard Postance
Partner, Ernst & Young17:00
Delivering an effective GB smart metering market
Jason Brogden
Commercial Director and Principal Consultant, Engage Consulting Limited17:20
KEYNOTE CLOSING ADDRESS: Smart metering in the water sector
Dene Marshallsay BSC C.Phys
Managing Director, Artesia Consulting, Co-founder, Intelligent Metering Initiative17:40
Questions
18:00
Chairman’s closing remarks and close of day one
18:05
Drinks reception hosted by Capgemini
Thursday 3 December 2009, Radisson Blu Portman Hotel, London
Day Two
09:00
Chairman’s opening remarks
Graham Butler
UK & Ireland Utilities Lead, IBM Global Business Consulting09:05
KEYNOTE OPENING ADDRESS: Maintaining political momentum
Charles Hendry MP
Shadow Minister for Energy, Conservative Party
Charles Hendry MP
Shadow Minister for Energy, Conservative Party
Biography
Charles Hendry has been Member of Parliament for Wealden since 2001. He is currently Shadow Minister for Energy. Before this, Charles was Shadow Minister for Energy, Industry and Postal Affairs in the Business and Enterprise team and Energy Science and Technology in the former DTI team. Charles was the Deputy Chairman of the Conservative Party (2003-05) and Shadow Minister for Young People (2002-05) and Shadow Minister for Industry and Enterprise (May – December 2005).
From 1992-97, Charles was Member of Parliament for High Peak, Vice-Chairman of the Conservative Party (1995-1997) and Chairman of the All-Party Parliamentary Group on Homelessness (1992-1996). Following the 1997 General Election, Charles was appointed Chief of Staff to the Rt Hon William Hague during his leadership of the Conservative Party, before establishing and leading the Business Liaison Unit at Conservative Party headquarters.
Charles’ business career has mostly been spent in Public Relations, working with the international communications groups Ogilvy & Mather PR and Burson-Marsteller. He was Special Adviser to the Rt Hon John Moore MP as Secretary of State for Social Services (1988) and to the Rt Hon Tony Newton MP as Minister of State for Trade & Industry and then Secretary of State for Social Security (1988-90). He was Founder/Chairman/Chief Executive of The Agenda Group (1999-2005), a specialist consultancy helping company Chairmen and Chief Executives with their corporate networking.
09:25
Questions
SESSION FIVE: SMART METERS - CHALLENGES AND OPPORTUNITIES FOR DISTRIBUTION AND TRANSMISSION
09:30
A future smart grid: the role for smart meters
Chris Bennett
Future Transmission Networks Manager, National Grid09:50
Towards an intelligent future for DNOs: maximising the benefits of smart meters
Keith Redfearn
General Manager, Transmission & Distribution, General Electric Europe10:10
To what extent should smart meters be viewed as the foundations for smart grid?
Richard Hanks
Subject Matter Specialist, Smart Meters, Accenture
Richard Hanks
Subject Matter Specialist, Smart Meters, Accenture
Biography
Rick leads Accenture’s UK Smart Metering & Smart Grid practise. He has worked in the utilities sector for 20 years delivering business change projects. Rick is regarded as a leading subject matter specialist for utility solutions in Smart Metering and the operation of liberalised electricity and gas market processes. He has developed many Smart Technology strategies and solutions in the UK and Europe for a diverse range of clients and implemented numerous Smart Metering solutions.
Rick is part of Accenture’s global Intelligent Network Solutions (Smart Metering, Smart Grid) Global Leadership Team and sits on the Global Asset Review Board.
10:30
Panel discussion and questions from the floor: The future for UK transmission and distribution: the role for smart meters
- How important are smart meters for DNOs going forward?
- What level of influence should DNOs have over metering infrastructure design and functionality?
- Comparing conflicting DNO and supplier requirements and expectations
- How can suppliers and DNOs work together to deliver an efficient and effective smart metering network?
- Will a supplier led roll-out impede the progress of smart grid?
- Are DNO concerns being adequately addressed by DECC?
Jon Bird
Head of Sustainability, CE ElectricChris Bennett
Future Transmission Networks Manager, National Grid
Ashley Pocock
Director - Home Technology, EDF EnergyRichard Hanks
Subject Matter Specialist, Smart Meters, Accenture
Richard Hanks
Subject Matter Specialist, Smart Meters, Accenture
Biography
Rick leads Accenture’s UK Smart Metering & Smart Grid practise. He has worked in the utilities sector for 20 years delivering business change projects. Rick is regarded as a leading subject matter specialist for utility solutions in Smart Metering and the operation of liberalised electricity and gas market processes. He has developed many Smart Technology strategies and solutions in the UK and Europe for a diverse range of clients and implemented numerous Smart Metering solutions.
Rick is part of Accenture’s global Intelligent Network Solutions (Smart Metering, Smart Grid) Global Leadership Team and sits on the Global Asset Review Board.
Keith Redfearn
General Manager, Transmission & Distribution, General Electric Europe11:15
Refreshments
SESSION SIX: ALTERING CONSUMER BEHAVIOUR THROUGH METERING
11:45
KEYNOTE ADDRESS: Smart meters: delivering greater market competition and a more engaged and energy conscious customer
Sarah Harrison
Senior Partner, Sustainable Development, Ofgem12:05
Are smart meters the starting point for smart homes?
Duncan Southgate
Business Development, Smart Metering, Siemens Metering Services12:25
Changing behaviour: will customers actually use smart meters?
Prof Jacquie Burgess
Head of Environmental Sciences, University of East Anglia
Dr Tom Hargreaves
Senior Research Fellow, University of East Anglia12:45
Questions
13:00
Lunch hosted by General Electric Europe
14:15
How can smart tariffs incentivise household demand response
Judith Ward
Associate Fellow, Warwick Business School & Consultant, Sustainability First14:35
Questions
14:40
Panel discussion: The future for pre-payment
- Understanding the future for pre-payment in a smart context
- Identifying the specific operational and technological challenges for smart pre-payment
- Removing the stigma: making pre-payment more attractive to customers
- What is the potential for tariff innovation?
- Highlighting the benefits of pre-payment for both customer and supplier
- Are pre-payment customers better customers?
- Discussing the success of pre-payment experiences in Northern Ireland
Joanne Carr
Director of Business Development, National Energy Action
Joanne Carr
Director of Business Development, National Energy Action
Biography
Sarah Harrison
Senior Partner, Sustainable Development, OfgemDerek Lickorish
Chairman, Fuel Poverty Advisory GroupDuncan Southgate
Business Development, Smart Metering, Siemens Metering Services
Dr Gill Owen
Senior Research Fellow, Warwick Business School & Consultant, Sustainability First15:25
Questions
15:45
Chairman’s closing remarks and end of conference
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