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Copyright © 2017, Marketforce. All Rights Reserved.
Copyright © 2017, Marketforce. All Rights Reserved.
All registrations are made subject to the terms and conditions of Marketforce Business Media Ltd as set out below:
Payment is required within 30 days of the date of the invoice. Where registration is made within 30 days of the conference, payment must be received by the first day of the conference. In all cases when payment is not received before the event, we reserve the right to refuse admission to the event.
Methods of Payment
Payments are accepted in Sterling and Euros.
Cheques must be drawn on a UK bank account with a UK sort code and should be made payable to Marketforce Business Media Ltd and sent to Credit Control, Marketforce Business Media, 3 Sutton Lane, London, EC1M 5PU, United Kingdom.
Bank transfers in Sterling should be made to Lloyds TSB plc, sort code 30-97-81, account number 00894664, IBAN: GB39LOYD30978100894664, BIC LOYDGB21034. Payments made in this way should also carry the conference name and your company name as reference.
Bank transfers in Euros should be made to Lloyds TSB plc, sort code 30-97-81, account number 88061150, BIC: LOYDGB21034, IBAN: GB09LOYD30978188061150. Payments made in this way should also carry the conference name and your company name as reference.
Payments can also be made by credit card (Visa/Mastercard/Amex).
The registration fee covers attendance at all sessions, refreshments, full conference documentation on the day plus access to the conference presentations post event. The fee also covers attendance at the conference receptions.
An A4 folder is provided at the event containing all speaker presentations where available. One copy is made available for each paying delegate. Due to reasons beyond the control of Marketforce Business Media, not all speaker presentations are available before the event and the provision of presentations is at the discretion of our speakers. Following the conference, a unique conference passcode is emailed to delegates and the proceedings can then be accessed on Marketforce Business Media's website via the conference documentation page. Please allow 5 working days for this to arrive.
Overnight accommodation is not included in the registration fee. However, reduced rates are usually arranged at several local hotels. Further details can be found on the venue page of the conference for which you are registering. On each occasion, it is necessary to contact the hotels directly with the booking reference specified in the relevant venue information. It is advisable to book early to secure these rates, as availability is not guaranteed.
Travel is not included in the conference fee. It is the responsibility of the attendee to make their way to the conference venue in adequate time. Marketforce Business Media is not liable for any delays or non-attendance resulting from delayed or suspended transportation. Directions to the conference venue can be found on the venue page of the conference for which you are registering.
Cancellations received in writing at least 30 days prior to the first day of the conference will be refunded in full less an administration charge of £100 + VAT per ticket, or €150 + VAT per ticket where the event occurs outside of the UK. Notice of cancellation must be received in writing and submitted by email to firstname.lastname@example.org. Should you need to cancel your registration less than 30 days before the first day of the conference, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation and this will be despatched once the conference is finished. Non-payment or non-attendance does not constitute a cancellation.
Lecture and series bookings are non-refundable. Substitutions are acceptable at any time.
Substitutions and Name Changes
Substitutions are acceptable at any time. To inform us of a name change, please fill in the name change form included in the delegate pack dispatched with your invoice/receipt. We regret that we are not able to transfer places between conferences or events.
Split places are acceptable. Delegate places can only be split on a day-to-day basis and between members of the same company. Please note that only one copy of the conference documentation will be provided.
It may be necessary for reasons beyond the control of the conference organisers to alter the venue, content or the timing of the programme. We will endeavour to keep you abreast of such changes but any reasonable change to the conference format will not constitute a reason to refund the conference fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of Marketforce Business Media, an event is cancelled, a full refund will be made. We are not liable to pay any incurred costs resulting from any postponement or cancellation.
The terms and conditions contained within this document are governed by English Law.
Marketforce ("we", “us” or “our”) is committed to protecting and respecting your privacy and that of all our customers and people who request details about our products and services.
There are areas of our website which require you to have an account or provide your contact details in order to access information about our products and services or products or services of our sponsors or media partners.
This Privacy and Cookies policy, together with our terms and conditions (www.marketforce.eu.com/legal/ticket-registration-tcs) and any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting or using our site www.marketforce.eu.com , providing your contact details or other personal data to us, creating an account, registering or subscribing for an event, information or services, making a purchase from us or via us or our site, or communicating with us (whether by phone, in person, or by electronic means) you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Marketforce Business Media Limited whose company number is 02174487 and registered address is 3 Sutton Lane, London, EC1M 5PU.
Our nominated representative for the purpose of the Act is our Head of Marketing.
Information we may collect about you:
We may collect and process the following data about you:
Information about other people
If you provide information to us about any person other than yourself, such as your colleagues, personnel, relatives, your next of kin, your referees (if you are applying for a job), your clients, your advisers or your suppliers, you must ensure that they understand how their information will be used and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it.
Sensitive Personal Data
Unless we make it clear otherwise, our policy is not to ask for any sensitive personal data from you (that is information about your racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences). You may provide us with sensitive personal data when you communicate via our site or directly with us or any third parties we put you in contact with. We, and our outsourced service providers may, however, require certain sensitive personal data to provide our services to you, or to deal with your enquiries, for example if we are making special travel arrangements for you.
Uses we may make of your information
We use information held about you in the following ways:
Disclosure of your information>
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), including by our event hosts, sponsors and media partners which may be based outside the UK. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting personal data, you agree to this transfer, storing or processing.
Where you have a username or password (or other identification information) which enables you to access certain services or parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, or within your account information page here (www.marketforce.eu.com/admin). You can also exercise the right at any time by contacting us at the contact address set out below.
If you would like the details we hold on you amended or updated, please inform us by emailing email@example.com or by writing to:
The Database Administrator
Marketforce Business Media
3 Sutton Lane
If you wish your details to be removed, please complete the same procedure. Following your update or removal request, you may receive additional pieces of communication whilst any changes are processed.
Our site may, from time to time, contain links to and from the websites of our sponsors and media partners. If you follow a link to any of these sites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or the processing of your data by those sites. Please check these policies before you submit any personal data to these sites.
Access to Information
You have the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Our website is database driven and, as such, will install a 'cookie' (a text file) on your computer, should you accept it. Cookies collect standard internet log information and visitor behaviour information. The information will allow us to provide you with a tailored and personalised service and allow us to monitor site use and maintain and improve our service offering. The only personal information a cookie can supply is that which is provided by you.
To find out more about cookies visit www.aboutcookies.org or www.allaboutcookies.org. These websites tell you how to remove cookies from your browser and set your browser not to accept cookies. In a few cases some of our website features may not function as a result.
The way in which you adjust your browser's security setting varies. Instructions for Internet Explorer 8 are as follows:
Go to the Menu Bar > Tools > Internet Options > Privacy > Advanced > change settings as required (see image below)