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Smart Metering Forum

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This year is a critical stage for the smart meter implementation plan, as the industry prepares for the DCC “go-live” and main installation phase. Now is your chance to build relationships with the key energy suppliers involved in the roll-out, and to get ahead of the competition. 

Last year, over 150 key industry players attended this event, including 15 senior executives from British Gas, as well as numerous representatives from E.ON, RWE npower, ScottishPower, SSE, Ovo Energy, Smart Energy GB, and DECC.  

Speakers:

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Key reasons to attend:

  • Hear about California’s roll-out from Pacific Gas and Electric, the US’ largest utility company
  • Leaders’ Forum with directors representing British Gas, E.ON, and SSE
  • Find out about smaller suppliers’ smart strategies from Co-op Energy and Tempus Energy
  • Lightning talk updates from the DCC, DSP and CSPs on “go-live” for 2016
  • Keynote address from the new Parliamentary Under Secretary of State overseeing SMIP

 

Interactive content - smart metering

Since 2008 more than 2000 senior executives have attended our smart metering events. Attendees from last year's Smart Metering Forum include:

Accenture ElectraLink National Grid
Age UK Electric Ireland Northern Powergrid
Amey Energy and Utilities Alliance O2
Apex CoVantage Energy Saving Trust Ofgem
Arqiva Energy UK Ombudsman Services
BAE Systems Engage Consulting Ovo Energy
Baringa Partners Engage Consulting Power Holding Company of Nigeria
BEAMA ES Pipelines RWE npower
Bertelsmann Group Esri UK Scotia Gas Networks
Bord Gáis European Smart Metering Industry Group ScottishPower
British Gas G4S Siemens AG
Calvin Asset Management Gemserv Siemens Metering Services
Capita Group Generis Technology Skanska UK
Centrica Green Energy Options Smart Energy GB
CG Power Systems Belgium NV Hastings Funds Management SMBC Europe
CGI Group House of Commons SSE
Citizens Advice Investec St Clements Services
Clancy Docwra Itron Trilliant
Co-operative Energy Landis+Gyr UK Power Networks
Data and Communications Company Lloyds Banking Group University of Bath
Department of Energy & Climate Change Lombard Utiligroup
DNV GL Lowri Beck Services Utilita Electricity
E.ON Lyonsdown Ltd Utility Funding
E.ON Energy Macquarie Group Wheatley Associates
E.ON UK Manx Electricity Authority Wolseley
EDF Energy McNicholas Construction Services  
EDMI National Energy Action  
Cliff Gleicher
Cliff Gleicher

Senior Director, Customer Operations Regulatory Strategy

Pacific Gas and Electric Company

Lord Bourne of Aberystwyth
Lord Bourne of Aberystwyth

Lord in Waiting (Government Whip) and Parliamentary Under Secretary of State,

Department of Energy & Climate Change

Peter Kennedy
Peter Kennedy

Commercial Director, Smart Metering

British Gas

Don Leiper
Don Leiper

New Business Director

E.ON

Natalie Flageul
Natalie Flageul

Director of Metering

SSE

Sara Jane Asquith
Sara Jane Asquith

Director of Retail Transformation

SSE

Ramsay Dunning
Ramsay Dunning

General Manager

Co-operative Energy

Dennis Palmer
Dennis Palmer

Head of GB Smart Meter Programme Liaison

Smart Energy GB

Jonathan Simcock
Jonathan Simcock

Managing Director

Data and Communications Company

Harvey Jones
Harvey Jones

Head of Metering Services

Northern Powergrid

Martin Wilcox
Martin Wilcox

Head of Future Networks

UK Power Networks

Brian Stratton
Brian Stratton

Head of Distribution Capital Delivery

UK Power Networks

John Gray
John Gray

Smart Metering Roll-Out

ScottishPower Energy Networks

Francois Girodelle
Francois Girodelle

Head of European Product Partnerships

Nest

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

Jeremy Yapp
Jeremy Yapp

BEAMA

Deputy Director, Smart Metering

Rosie McGlynn
Rosie McGlynn

Head of Smart Energy and Networks Programme

Energy UK

Kev Sankar
Kev Sankar

Commercial Director

Energy & Utility Skills

Nick Butlin
Nick Butlin

Director, Operations and IT

Tempus Energy

Sarah Walker-Jones
Sarah Walker-Jones

Commercial Manager

E.ON

Duncan Carter
Duncan Carter

Smart Metering Strategy Manager

Co-operative Energy

Sukumar Natarajan
Sukumar Natarajan

Deputy Director

Centre for Energy and the Design of Environments

Rob Searle
Rob Searle

Smart Meter Lead and Industry Liaison

Telefonica

Print Programme

Day 1

Radisson Blu Portman, London View details »


09:00

Welcome address by David Saunders, Managing Director, Marketforce

09:05

Chair’s opening remarks

Session One: View from across the pond
09:10

Keynote address

Rolling out smart meters in 9.4 million homes across California

Cliff Gleicher
Cliff Gleicher

Senior Director, Customer Operations Regulatory Strategy

Pacific Gas and Electric Company

09:30

Questions

Session Two: Striding ahead with the roll-out
09:35

Over one and a half million meters: an update on British Gas’ progress

Peter Kennedy
Peter Kennedy

Commercial Director, Smart Metering

British Gas

09:50

Getting ready for go-live in 2016

Don Leiper
Don Leiper

New Business Director

E.ON

10:05

Keeping customers at the heart of the smart metering roll-out

Sara Jane Asquith
Sara Jane Asquith

Director of Retail Transformation

SSE

10:20

Smart metering from an independent supplier’s perspective

Ramsay Dunning
Ramsay Dunning

General Manager

Co-operative Energy

10:35

Advisory session

10:55

Leaders’ Forum

  • Are the energy suppliers ready for the DCC “go live” in 2016?  
  • What have been the outcomes of the testing phase?
  • What are the main installation challenges, and how can these be tackled?
  • What are the unique challenges faced by independent suppliers? 
  • How can challenges connecting vulnerable and transient customers be addressed?
  • How can the industry communicate the benefits to the public?
  • Can smart metering help create a more competitive energy market?
  • How can the industry collaborate effectively on ensuring roll-out is completed by 2020?
Don Leiper
Don Leiper

New Business Director

E.ON

Ramsay Dunning
Ramsay Dunning

General Manager

Co-operative Energy

Sara Jane Asquith
Sara Jane Asquith

Director of Retail Transformation

SSE

Peter Kennedy
Peter Kennedy

Commercial Director, Smart Metering

British Gas

11:15

Refreshments

Session Three: Building effective and reliable infrastructure
11:45

Prospects for the DCC “go live” in 2016

  • The current timeline for the DCC “go live” date 
  • Lessons learned from foundation and testing
  • Tackling the steep learning curve through early life support
  • Progress on DCC enrolment and adoption for SMETS1 
Jonathan Simcock
Jonathan Simcock

Managing Director

Data and Communications Company

Lightning talks
Where are we at now? 

12:25

1

Rob Searle
Rob Searle

Smart Meter Lead and Industry Liaison

Telefonica

12:35

2

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva

12:45

3

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

12:55

Panel discussion

Creating a connected network

  • Is preparation for the DCC “go live” still on track for next year? 
  • What has been the progress on System Integration Testing?
  • What needs to be done to ensure WAN “not spots” are covered?
  • When will dual-band communications hubs go online?  
  • How can the DSP overcome challenges in dealing with such large volumes of data?
  • To what extent will real-time data on power outages be available for DNOs?
  • How can cyber security issues be resolved before “go live”?
Jonathan Simcock
Jonathan Simcock

Managing Director

Data and Communications Company

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

Rob Searle
Rob Searle

Smart Meter Lead and Industry Liaison

Telefonica

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva

13:15

Lunch

Session Four: Creating the capacity and capability for delivery
14:30

A DNO’s perspective: overcoming resourcing challenges for smart meter delivery

  • What are DNOs doing to resource the roll-out?
  • The importance of accurate roll-out plans to prevent unnecessary bottlenecks
  • How can energy suppliers and DNOs best collaborate to keep SMIP on track for 2020?
John Gray
John Gray

Smart Metering Roll-Out

ScottishPower Energy Networks

14:50

Advisory session

15:10

Mobilizing the supply chain for a successful roll-out

  • An overview of SSE’s smart metering strategy
  • How can smaller suppliers build the necessary capacity for smart metering?
  • Engaging with meter providers on delivering an effective installation programme  
Natalie Flageul
Natalie Flageul

Director of Metering

SSE

15:30

Panel discussion

Resourcing the roll-out

  • To what extent is the industry ready for roll-out in 2016?
  • Too little, too late – how can the industry make up for delays in ordering meters?
  • How will manufacturing lead-times affect the roll-out schedule?
  • To what extent will the supply chain be able to cope with a surge in demand for meters?
  • What are the different options for meter installation available to suppliers? 
  • How can the industry upskill the existing meter installation workforce?
  • Is enough being done to recruit and train new meter installers?
  • How can the industry attract meter installers to a programme with a clear end date?
  • How can the industry best collaborate and share resources to successfully install smart meters by 2020?  
Kev Sankar
Kev Sankar

Commercial Director

Energy & Utility Skills

Brian Stratton
Brian Stratton

Head of Distribution Capital Delivery

UK Power Networks

Natalie Flageul
Natalie Flageul

Director of Metering

SSE

15:50

Refreshments

Session Five: Finalizing smart meter designs
16:20

How can smart meters improve energy efficiency in the home?

  • What is the impact of IHDs on consumers’ energy usage? 
  • Which are the most effective and user-friendly designs?
  • How can other smart technologies and phone apps interact with smart meters?
  • Can industry encourage wider behavioural change towards energy consumption? 
Sukumar Natarajan
Sukumar Natarajan

Deputy Director

Centre for Energy and the Design of Environments

16:40

Advisory session

17:00

Questions

17:05

Interview

Providing assurance on the designs

  • What has been the progress to date on the SMDA testing?
  • How can IHDs successfully meet customer expectations for functionality?
  • What other smart technologies can provide information on energy consumption?
  • What is the interoperability and interchangeability of SMETS1 and SMETS2?
  • To what extent can SMETS1 software be upgraded to improve functionality? 
  • Where does the future lie in smart meter design? 
Rosie McGlynn
Rosie McGlynn

Head of Smart Energy and Networks Programme

Energy UK

Jeremy Yapp
Jeremy Yapp

BEAMA

Deputy Director, Smart Metering

17:25

Chair’s closing remarks

17:30

End of Day 1

Day 2

Radisson Blu Portman, London View details »


Breakfast brainstorming session
Smart Grids Smart Homes
View full stream » View full stream »

08:45 Smart Grids

Martin Wilcox

Head of Future Networks

UK Power Networks

08:45 Smart Homes

Francois Girodelle

Head of European Product Partnerships

Nest

09:30

Chair’s opening remarks to main conference

Session Six: Smart innovation and disruption
09:35

Kick-off panel discussion

The smart revolution

Our industry experts will discuss the outcomes of the breakfast brainstorms, and what impact the issues discussed could have on smart metering.    

Further panellists to be confirmed

Francois Girodelle
Francois Girodelle

Head of European Product Partnerships

Nest

Martin Wilcox
Martin Wilcox

Head of Future Networks

UK Power Networks

09:55

Keynote address

Leading the way on the UK’s largest infrastructure project   

Dennis Palmer
Dennis Palmer

Head of GB Smart Meter Programme Liaison

Smart Energy GB

10:15

Questions

10:20

What smart means for the customer-led network revolution

  • Overview of the role of Northern Powergrid, and its customer-led network revolution
  • Identifying and responding to power outages more quickly
  • Utilising smart metering data to predict energy demand surges
  • Future innovation: what will smart meters mean for DNOs and their customers?
Harvey Jones
Harvey Jones

Head of Metering Services

Northern Powergrid

10:40

Advisory session

11:00

Questions

11:05

Refreshments

Session Seven: Delivering a successful installation process
11:35

Ensuring business customers are ready for smart meters

  • What different challenges do business customers face in installation?
  • How can suppliers meet the needs of SMEs and micro-businesses?
  • Allowing flexibility in the roll-out programme for varying business schedules
  • How can commercial customers be encouraged to invest in electricity-enabling works?
  • How can we help commercial customers understand how to cut their energy costs?          

Speaker to be confirmed

11:55

Advisory session

12:15

Independent supplier: managing the complexity of rollout and delivering excellent customer service

  • Learning from foundation
  • Options for connecting to the DCC: opportunities and risks for the independent supplier
  • Approaches to installation and managing the risks
  • Differentiation between suppliers in the smart world
Duncan Carter
Duncan Carter

Smart Metering Strategy Manager

Co-operative Energy

12:35

Questions

12:45

Lunch

Session Eight: Creating positive customer experiences
13:45

Focussing on the customer journey for smart meters

  • Providing smart meters for pay-as-you-go customers’
  • Ensuring a positive customer experience before, during and after the installation
  • What value will smart meters bring for improving suppliers’ customer relationships? 
Sarah Walker-Jones
Sarah Walker-Jones

Commercial Manager

E.ON

14:05

Advisory session

14:25

Improving energy efficiency and reducing bills for customers

Tempus Energy has developed a demand side response unit which works with smart meters to cut electricity costs by up to 20% and creates a more competitive market for electricity. This session will explore how innovations in smart technologies could improve the electricity market for both domestic and non-domestic customers. 

Nick Butlin
Nick Butlin

Director, Operations and IT

Tempus Energy

14:45

Panel discussion

Communicating the benefits of smart meters to customers

  • How can suppliers manage customer expectations on smart meters?
  • What value does regularly collected meter data have in improving customers’ lives?
  • How can customers be encouraged to take advantage of quicker and easier switching?
  • How can suppliers communicate and educate vulnerable and minority customers?
  • How can customer concerns about data sharing and security be addressed?
  • In what ways can the industry collaborate with the media to communicate the benefits?  

Further panellists to be confirmed.

Nick Butlin
Nick Butlin

Director, Operations and IT

Tempus Energy

Sarah Walker-Jones
Sarah Walker-Jones

Commercial Manager

E.ON

Session Nine: Looking to the future
15:15

Keynote address

Realising the vision for UK-wide smart metering by 2020

Lord Bourne of Aberystwyth
Lord Bourne of Aberystwyth

Lord in Waiting (Government Whip) and Parliamentary Under Secretary of State,

Department of Energy & Climate Change

15:35

Questions

15:40

Chair’s closing remarks

15:45

Close of conference

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  • 15% discount for 3 or more attendees (added automatically)
Attendees Until 18/09/15 Until 23/10/15 Standard rate
Energy Company £595.00 + VAT
= £714.00
£745.00 + VAT
= £894.00
£895.00 + VAT
= £1,074.00
Standard £1,195.00 + VAT
= £1,434.00
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Subtotal 5 £995 + VAT
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= £1,422.05
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= £1,660.05
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TOTAL 8 £7,960 + VAT
= £9,552.00

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