The majority of your questions will be covered by our Terms & Conditions, or by visiting our Site Map. However, listed below are some of the most frequently asked questions. If you still can't find the answer you are looking for, please contact us on +44 (0) 20 7760 8699 and we will be happy to help you.
- I would like to register more than one delegate - are there any discounts available for group bookings?
- Can I register for one day or split a place?
- I am experiencing problems with using the site to register a delegate
- What happens when I register a delegate?
- How do I arrange accommodation and travel for the event?
- I have specific requirements concerning the event
- I need to cancel my place
- I have registered a place at an event and have a query
- I am speaking at an event - what is the procedure?
- I am interested in speaking at an event
- I am interested in sponsoring or exhibiting at an event
- I am a member of the press, how do I get press accreditation for an event?
- How can I subscribe to Marketforce's mailing lists?
- How can I unsubscribe from Marketforce's mailing lists?
- I would like to register more than one delegate - are there any discounts available for group bookings?
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Discounts are available for companies registering three or more delegates. Please visit our corporate discounts page for more information.
- Can I register for one day or split a place?
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Registration for one day is allowed. Delegate places can also be split but this is purely on a daily basis. Please contact +44 (0) 20 7760 8699, if you wish to register delegates in this way.
- I am experiencing problems with using the site to register a delegate
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Please contact our Customer Services department on +44 (0) 20 7760 8699.
- What happens when I register a delegate?
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Your registration will be confirmed by email. We will also post you a delegate information pack containing details of the venue and event accommodation, an upto date programme and details on what to do should you be unable to attend.
- How do I arrange accommodation and travel for the event?
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Overnight accommodation and travel are not included in the registration fee. A map and directions to the conference venue can be found in the venue page of the conference for which you are registering. Reduced overnight rates have been arranged at several local hotels. Details of these rates will be included in the delegate information pack dispatched upon registration. On each occasion, it is necessary to contact the hotels directly with the booking reference specified. It is advisable to book early to secure these rates, as availability is not guaranteed.
- I have specific requirements concerning the event
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Please contact the Events Department +44 (0) 20 7608 3222 should you have any specific special dietary requirements or require wheelchair access to the event.
- I need to cancel my place
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Cancellations received in writing at least 30 days prior to the first day of the conference will be refunded in full less an administration charge of £100 + VAT, or €150 + VAT where the event occurs outside of the UK. Notice of cancellation must be received in writing and submitted by either emailing conferences@marketforce.eu.com or by writing to The Registration Department, Marketforce, 3 Sutton Lane, London, EC1M 5PU, United Kingdom. We recommend using a method of recorded delivery to ensure notice of cancellation is received.
Should you need to cancel your registration less than 30 days before the first day of the conference, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation if the cancellation date has passed and a refund is not possible.
Substitutions are acceptable at any time. To inform us of a name change, please fill in the name change form included in the delegate pack dispatched with your invoice/receipt.
We regret that we are not able to transfer places between conferences or events.
- I have registered a place at an event and have a query
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Enquiries can be directed to:
conferences@marketforce.eu.com
Tel: +44 (0) 20 7760 8699
Fax: +44 (0) 20 7253 2798Customer Services Department
Marketforce
3 Sutton Lane
London
EC1M 5PU
United Kingdom - I am speaking at an event - what is the procedure?
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You will be contacted by our events department who will discuss what will be required of you.
- I am interested in speaking at an event
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Please visit our speaker opportunities page for information about the opportunities available.
- I am interested in sponsoring or exhibiting at an event
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Please visit our sponsorship opportunities page for information about the opportunities available.
- I am a member of the press. How do I get press accreditation for an event?
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Please visit our press opportunities page for information about the opportunities available.
- How can I subscribe to Marketforce's mailing lists?
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Please visit our subscription page for further details.
- How can I unsubscribe from Marketforce's mailing lists?
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Please see our privacy policy for details on how this can be done.
