In a time of economic uncertainty, pressure remains high on public sector organisations to simultaneously streamline costs and increase productivity. Furthermore, responding to the needs of modern citizens, public sector organisations must focus on delivering excellent service and improving the experience of end-users, whilst ensuring value for money for taxpayers.
This conference will bring together senior figures from central and local government, executive agencies and other sector organisations to discuss and share best practice on the most pressing issues facing the sector today.
Hot topics for this year include:
- Boosting productivity and ensuring efficiency
- The implementation of successful shared service programmes
- Sustainable and low-cost procurement strategies
- Ensuring value for money through relocation
- How to improve information management and data sharing
- Inspiring staff through effective leadership
- Creating citizen-focused services and improving the customer experience
New for 2008!
Delegates and speakers are invited to share best practice and network with peers through our interactive peer-to-peer roundtable discussions.
