Doing More With Less - Programme - 13th October

09:15 -

Welcome address by Marketforce

09:20 -

Chairman’s opening remarks
Malcolm Stirling
Director - Public Sector, CSC

SESSION ONE: TRANSFORMING GOVERNMENT IN SEARCH OF REDUCED COSTS AND IMPROVED PRODUCTIVITY

09:25 -
KEYNOTE OPENING ADDRESS: Improving both efficiency and service - the DWP challenge
Sir Leigh Lewis
Permanent Secretary, Department for Work and Pensions
09:45 -
The key factors driving change in government departments: budgetary restraints and the need for greater productivity
Robert Arnott
Head of Value for Money & Productivity Unit, Home Office
10:00 -
Creating an environment of constant improvement: continuing the lean journey and boosting productivity at DFiD
Sue Owen
Director General – Corporate Performance, Department for International Development
10:15 -
Reforming the UK’s public sector in the long term: value and innovation rather than increased spending
Andrew Haldenby
Director, Reform
10:30 -
PANEL DISCUSSION:
- Achieving operational efficiency: what are the essential factors?
- Assessing the cashable savings: which departments are outstanding in this area?
- What is the role of IT as an enabler of long-term savings?
- The path to greater productivity: how to guarantee motivated staff?
- How important are shared values and common aims for outstanding performance?
- Which skills do employees need in order to exploit new technology?
- Cultural change: what progress has been made to date and what challenges remain?
- Why not encourage or demand extreme cuts in public sector spending?
Questions will be taken from the floor throughout the panel discussion
10:55 -
Refreshments

SESSION TWO: RESTRUCTURING SERVICES TO ENSURE VALUE FOR MONEY

11:25 -
The strategic importance of shared services in long-term cost reduction and improved performance
Debbie Ellis
Director of Shared Services, Department for Transport
11:45 -
Shared services at the Research Councils
Mark Berman
Director - Consulting Services, Hitachi Consulting
12:05 -
Focus on shared services at HMRC
Joe Stuart
Director of Corporate Shared Services, HMRC
12:25 -
CASE STUDY: Liverpool Direct Limited: creating a successful shared service operation
Louise Gray
Head of Public Access, Liverpool Direct
12:45 -
Questions and discussion

13:05 -

Lunch

SESSION THREE: TRANSFORMING GOVERNMENT PROCUREMENT

14:20 -
KEYNOTE ADDRESS: Leading the drive to improve standards and capability in public sector procurment
Nigel Smith
Chief Executive, The Office of Government Commerce
14:40 -
CASE STUDY: Ensuring value for money: transforming procurement at the Home Office
John Collington
Group Commercial Director, Home Office
15:00 -
Focus on e-procurement: speed, transparency and financial savings
Andrew Rudd
Director of Procurement Enablement, NHS Procurement and Supply Agency
15:20 -
Questions and discussion
15:35 -
Refreshments

SESSION FOUR: PEER TO PEER ROUNDTABLE DISCUSSIONS
This session allows delegates to attend two out of six roundtable discussions where they can meet peers to analyse and debate the issues facing the public sector in 2008 and beyond. The discussion tables provide a unique opportunity for delegates to network and share best practice, whilst engaging with the issues that matter most to them.

Table One:
Is enough being done to meet efficiency targets and what are the factors hampering progress?

Table Two:
Are shared services programmes functioning well in reality and to what extent can services be further consolidated?

Table Three:
How can the need to meet environmental targets be reconciled with the need to control costs?
Chair: Mike Wood, Chief Operating Officer, NHS Shared Business Services

Table Four:
What does the public sector need to do to improve the way in which it uses, shares and secures citizens’ data?

Table Five:
What further needs to be done to place citizens at the heart of government operations?
Chair: Debbie Ellis, Director of Shared Services, Department for Transport

Table Six:
What are the key characteristics of an inspirational leader and how can existing leaders improve their performance?

16:05 -
Delegates attend first roundtable discussion
16:45 -
Delegates move to second roundtable discussion