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Cards & Payments Innovation Europe

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Mövenpick Hotel, Amsterdam View details »

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Regularly attracts

110+ attendees

60+ companies

25+ countries

Now in its fifth year, Cards & Payments Innovation Europe will bring together the major players from across the continent in order to debate the future of this rapidly evolving industry.

With customers expecting increasingly effortless payments, yet great divergences still existing across Europe, now is the time to look critically at where the sector is headed. Covering everything from mobile wallets to P2P and social payments, engagement and the in-store experience, the conference is simply not to be missed! With senior representatives from major banks, card schemes, merchant acquirers, payment processors and more in attendance, Cards & Payments Innovation Europe will deliver an unrivalled level of insight into this progressive industry.

Speakers:

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Key reasons to attend in 2015:

  • Learn about how disruptive market entrants are challenging traditional players
  • Meet key figures from across the industry in Europe and beyond
  • Hear about new business strategies and the latest innovations reshaping the market
  • Network across two days in the beautiful city of Amsterdam
  • Discover what the future’s payments infrastructure will look like right now
Eric Tak
Eric Tak

Global Head of Cards, Cash and New Business

ING Bank

Jeremy Nicholds
Jeremy Nicholds

Executive Director, Mobile

Visa Europe

Maria Gracheva
Maria Gracheva

Chief Executive Officer

Yandex.Money

Arlette Broex
Arlette Broex

Chief Operating Officer, MyOrder

Rabobank Group

Ayşenur Hıçkıran
Ayşenur Hıçkıran

Executive Vice President

DenizBank

Jonathan Prince
Jonathan Prince

Co-Founder

Digicash

Ian Sayers
Ian Sayers

Chief Technology Officer

Zapp

Erki Kilu
Erki Kilu

Chief Executive Officer

LHV Pank

Björn Lindberg
Björn Lindberg

Chief Commercial Officer

iZettle

Print Programme

Day 1

View details »


09:00

Welcome address by Juliet Knight, Director, Marketforce

09:05

Chair’s opening remarks

Session One: The future of payments: assessing opportunities and threats
09:10

Looking to the next decade: envisioning the future of payments

09:30

Evolution or revolution: defining your payments strategy

Eric Tak
Eric Tak

Global Head of Cards, Cash and New Business

ING Bank

09:50

Advisory Session

10:10

Adapting to change and staying at the centre of the payments ecosystem

Jeremy Nicholds
Jeremy Nicholds

Executive Director, Mobile

Visa Europe

10:30

Leaders’ forum: Panel Discussion and Questions

  • What emerging innovations are likely to have the biggest impact?
  • What impact will disruptive new entrants to the payments space have?
  • Leveraging trust: do banks and card schemes have a competitive advantage?
  • To follow or lead? Staying ahead while making the right investments
  • Recognising geographical differences: how should investment be targeted?
  • How can collaboration be encouraged and capitalised on?
  • Ensuring agility: how can banks bring ideas to market quickly?
  • Who will be the winners and losers as the payments ecosystem evolves?
  • Eric Tak
    Eric Tak

    Global Head of Cards, Cash and New Business

    ING Bank

    Jeremy Nicholds
    Jeremy Nicholds

    Executive Director, Mobile

    Visa Europe

    11:00

    Refreshments

    Session Two: Customer-centric innovations making payments direct, social and safe
    11:30

    Case Study: Zapp

    Offering security and speed to British customers at the check-out

    Launching in autumn 2015, Zapp has partnered with major UK banks and high-street retailers to offer a tokenised and integrated payments solution. Innovatively, the solution allows users to see their bank balance at the point of sale, thereby integrating m-banking and payments. In this session, the rollout will be detailed and the impact on customers explained.

    Ian Sayers
    Ian Sayers

    Chief Technology Officer

    Zapp

    11:50

    Maximising P2P’s potential: capitalising on social media

  • Recognising opportunities for engaging millennials
  • Are P2P social payments a threat to established players’ revenue streams?
  • Tackling the security challenge: how can customers be reassured?
  • 12:10

    Advisory Session

    12:30

    Case Study: Digicash

    Luxembourg’s established and extending payments solution

    In Luxembourg, the Digicash app has been integrated by four prominent banks and downloaded by over 10% of the population. It allows for P2P payments and an in-store functionality using QR codes, beacons and NFC technology. In this session, the reasons for its success will be outlined and the importance of being all-encompassing detailed

    Jonathan Prince
    Jonathan Prince

    Co-Founder

    Digicash

    12:50

    Questions

    13:00

    Lunch

    Session Three: PSD2: the implications for innovation
    14:25

    An update from the regulator

    14:35

    Understanding the implications of PSD2

    14:45

    Questions

    Session Four: Maintaining engagement in the moments that matter
    14:55

    Understanding the millennial customer

  • How are customer attitudes and demands changing?
  • What can be done to maximise the value added for the customer?
  • Recognising friction: what frustrates customers and how can it be overcome?
  • 15:15

    Advisory Session

    15:35

    Capitalising on data: revolutionising traditional approaches to rewards and loyalty

  • What does the millennial customer expect from a rewards scheme?
  • Pioneering partnerships: finding the right brand partners and collaborators
  • How can the potential of technological advances best be capitalised on?
  • 15:55

    Questions

    16:05

    Refreshments

    Session Five: A spotlight on startups: an in-depth look at tomorrow’s major disruptors

    In this session, four fintech startups working in payments will each pitch their company’s idea and explain why their innovation is essential. Following this, a panel discussion will evaluate the impact that these startups could have on the payments ecosystem

    16:35

    Fintech startups

    17:15

    Evaluation by the panel

    17:40

    Chair’s closing remarks and end of Day 1

    17:45

    Drinks Reception

    Day 2

    Mövenpick Hotel, Amsterdam View details »


    -
    09:00

    Chair’s opening remarks

    Session Six: Digital wallets: an inevitable and dramatic shift in payments?
    09:05

    Keynote Opening Address

    Android Pay: allowing customers to ‘pay their way’

    09:25

    Learning from an established player in a unique market

    Maria Gracheva
    Maria Gracheva

    Chief Executive Officer

    Yandex.Money

    09:45

    Advisory Session

    10:05

    Banking disrupted: embracing change and being successful

    Arlette Broex
    Arlette Broex

    Chief Operating Officer, MyOrder

    Rabobank Group

    10:25

    Will wallets spell the end for more traditional payment methods?

      Mobile Voting and Panel Discussion

  • Are mobile payments at a tipping point? Is the advance of digital wallets now inevitable?
  • Will 2016 be the year digital wallets take off? How will take-up vary across Europe?
  • Does tokenisation present the magic bullet needed to assuage wallet security concerns?
  • Might emerging biometric technologies provide a boost to uptake?
  • How incentivised are retailers to encourage wallet payments?
  • To what extent are loyalty incentives crucial to increasing wallet adoption?
  • How is competition likely to evolve? How many wallets will the market sustain?
  • To what extent can banks leverage customer trust to keep their wallets competitive?
  • Maria Gracheva
    Maria Gracheva

    Chief Executive Officer

    Yandex.Money

    Arlette Broex
    Arlette Broex

    Chief Operating Officer, MyOrder

    Rabobank Group

    11:00

    Refreshments

    Session Seven: Overcoming security challenges
    11:30

    Understanding emerging vulnerabilities and their potential solutions

  • What new vulnerabilities are emerging technologies and trends creating?
  • Wrestling with an agile enemy: how can we get ahead of the fraudsters?
  • Fostering international collaboration to tackle cybercrime
  • 11:50

    Advisory Session

    12:10

    Case study: Quixter

    Harnessing biometrics technologies to tackle fraud

    Utilising biometric information to provide secure payments solutions has been lauded as a potentially invaluable innovation, but questions about security have also repeatedly been raised. Through vein scanning technology, Quixter has developed a way to circumvent fears. In this session, Frederik Leifland will detail the early successes of this project and explain how the technology might proliferate going forward. 

    12:30

    Questions

    Session Eight: Blockchain and the future of payments
    12:40

    Beyond Bitcoin: the revolutionary potential of blockchain technology

    Panel Discussion and Questions

    • Is the blockchain really a more important innovation than Bitcoin?
    • Why would the decentralised nature of blockchain speed up transactions?
    • Networks of trust: how could the blockchain force out established players?
    • How can retail banks adopt blockchain technology to offer new services?
    • Would the adoption of blockchain technology lead to a more open ecosystem?
    • The regulatory question: how will governments try to intervene?
    • Could cybercriminals exploit the blockchain?
    • Will other emerging technologies supersede blockchain before it becomes mainstream?
    Erki Kilu
    Erki Kilu

    Chief Executive Officer

    LHV Pank

    13:10

    Lunch

    Session Nine: Creating a frictionless in-store experience
    14:25

    How will wearable technology supplement and improve the in-store journey?

  • Payments through wearables: unnecessary or even simpler than mobile?
  • In what other ways can wearable technology improve the retail experience?
  • The challenge of making wearables internationally affordable and appealing
  • 14:45

    Case study: iZettle Pro Contactless

    Taking NFC to the next stage: democratising access to innovation

    iZettle’s Pro Contactless is a new mPOS terminal that is both NFC and Apple Pay enabled. The aim of the product is to deliver a frictionless customer service through a technology that is affordable for smaller retailers. In this session, a senior representative will explain why this is so important and how uptake is being encouraged.

    Björn Lindberg
    Björn Lindberg

    Chief Commercial Officer

    iZettle

    15:05

    Questions

    15:10

    Keynote closing address

    Digitising the in-store experience: the appeal for both retailers and customers

    15:30

    Questions

    15:35

    Chair’s closing remarks and end of conference

    Who could you meet?

    Senior representatives from the following companies registered to attend last year:

    ACI Worldwide Elavon Financial Services Polski Standard Platnosci Sp. z.o.o.
    BalticMiles Entercard Rabobank Group
    Banco Sabadell Erste Bank Ripple Labs
    Banco Santander Federation of Finnish Financial Services Santander
    Bank of Israel Hungarian Mobile Wallet Association Saudi Telecom
    Bankgirot IDA Ireland SIA
    Bankinter InAuth SIX Payment Services
    Barclaycard ING Bank Smart Engine
    BBVA Group KBC Group Streets Consulting
    BCS Consulting La Caixa Swisscard AECS
    Bitcoin Foundation Lifestyle Services Group Telefonica
    Bluefin Payment Systems MasterCard Unibank
    CAIXA GERAL DE DEPÓSITOS Monitise Group UniCredit Group
    Central Bank of Ireland NETS Verisec
    Ceska Sporitelna NXP Semiconductors Visa
    Clear2Pay Nykredit Group Vox&Co
    Currence Ideal OmniPay Wincor Nixdorf
    DenizBank OpenWay Group WorldPay
    Deutsche Bank Payleven Xoom
    EBA Clearing PayPal Yandex


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