Customer expectations for fast, effortless and secure payments are on the rise, so understanding how businesses can leverage the latest devices and technologies available to them is crucial to staying relevant. With the PSD II regulation also set to transform an already competitive landscape, this is a time of great challenge and opportunity for all players involved.
Marketforce’s 6th annual Cards & Payments Innovation Europe is a content-driven conference aimed at senior decision makers from across the continent. Join all the key members of the European payments ecosystem, including major banks, card schemes, payments processors and emerging challengers, to take an in-depth look at how your organisation can prepare for a successful future in this rapidly changing market.
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Tuesday, 8th November 2016
Session One: The future of payments – assessing the impact of PSD II
Exploring the next steps for payments
- To what extent is the industry prepared for the implementation of PSD II?
- What will the long-term impact of the regulation be on the payments industry?
- Could lifestyle portals be the answer to adding value in a PSD II world?
- Why is collaboration between banks and fintech companies so important?
- The Internet of Things and PSD II: a recipe for a payments revolution?
- How will security be maintained in an era of increasing openness?
- Preparing for what’s ahead: how can you foster a proactive culture?
Session Two: Adding value in a rapidly changing payments landscape
- Understanding the role that banks can play in the lives of future customers
- What can banks begin to offer beyond traditional payments services?
- PSD II and beyond: imagining the bank of the future
Pay after delivery: adding value to the digital wallet
By allowing customers to order items and not settle the payment until they are delivered, Klarna looks to take the stress out of the shopping experience. In this talk, Rogier Schoute will illustrate why creating a one-click checkout has benefitted both retailers and customers, leading to Klarna now being responsible for over 40% of all ecommerce sales in Sweden.
Utilising open banking to provide the best possible service
Whilst the incoming PSD II regulation will force all banks to open up their APIs, there are those who already do this. In a vision of the future, a representative of Fidor Bank will discuss how the bank is able to engage its customers and add value for them in the context of this operating model.
Session Three: The Internet of Things – the next step for payments
Samsung Pay: Building innovation through partnership
The Internet of Things is perhaps the most exciting development in the payments space. With the uptake of IoT technology growing exponentially, the next step is to integrate payments into IoT devices to allow the customer to pay for goods and services in brand new and innovative ways. In this presentation, Nathalie Oestmann will illustrate how bringing together connected cars, smart fridges and more is creating the payments infrastructure of the future.
- Changing purchasing behaviours: understanding the impact on payments
- Developing efficient and secure micropayments to enable success
- Creating an infrastructure that facilitates IoT payments innovation
Session Four: Secure and easy authentication – the next steps forward
- What new authentication methods are set to become mainstream?
- Tokenisation: is further adoption the answer?
- Is biometrics the next step forwards?
- To what extent will security concerns limit innovation?
- Improving the customer experience without compromising on security
- Beyond mobile banking: how can biometrics help the payments industry?
- Looking beyond fingerprints: how far can biometric authentication go?
Speaker to be confirmed
Ensuring security on a wearable payment device
The number of wearable payment devices is growing quickly with easier and more discrete methods constantly being developed. However, the key to uptake will be ensuring the security of these devices. In this talk, Philip Campbell will shine a light on the Kerv smart ring and the steps the company has taken to ensure that any transaction made is secure and properly authenticated.
Wednesday, 9th November 2016
Session Five: Instant payments – the ultimate goal
Innovation and collaboration: moving towards instant payments
- Why is creating an instant payments infrastructure important?
- How can Europe collaborate to ensure it catches up with the UK?
- Why could blockchain technology be so fundamental to instant payments?
- What are the barriers to blockchain’s more widespread use in payments?
- How can payments leaders work with blockchain start-ups to succeed?
- Forecasting the finish line: when will the industry be ready for instant payments?
Session Six: The evolving mobile payments ecosystem
- ‘Your network is not supported’: why is Apple Pay a threat to local networks?
- How might local networks retain their importance in Europe?
- Strategies for success: how can local networks work with banks in the future?
Working with networks to maintain control of the customer relationship
Facilitating the use of mobile for customers is a key to success in the modern era of payments. However, this does not always mean that you need to partner with one of the large tech giants. In this talk, Mark Wraa-Hansen will tell the story of MobilePay, Danske Bank’s mobile payments solution that is now being used by around 60% of the Danish population.
Session Seven: Technology at point of sale – envisioning the devices of the future
Predicting the pace of change: imagining the POS experience of tomorrow
- How rapidly will contactless payments take off across Europe?
- What comes next? Will the need for a card ever completely disappear?
- Predicting future device innovation: what role will the IoT play?
- How can POS providers stay up to date in the digital world?
- Mobile and wearable devices: will payments ever become ‘mobile-only’?
Session Eight: Disruptors and the disrupted – collaborating for success
Start-ups: a bank’s friend or foe?
- Recognising the changing nature of competition in the payments sector
- Understanding the advantages of partnering with start-ups and fintech companies
- Mixing creativity with expertise: creating a culture of collaboration
Collaborating to enable cross-border social payments
Adding payments functionality has been a key focus for social platforms. However, to date no organisation has successfully offered cross-border payments. In this talk, a senior representative from Western Union will reveal how the organisation decided to use its long-standing physical infrastructure to partner with WeChat and Viber in order to create the world’s first cross-border social payments infrastructure.
Android Pay: the next step in European payments
Companies that attended in 2015 include:
- ABN AMRO
- Barclays Bank
- Burgan Bank
- CashorCard POS
- Chess iX
- Currence Ideal
- Deutsche Bank
- Discover Financial Services
- Erste Bank
- ING Bank
- International Card Services
- Intesa Sanpaolo
- Israel Credit Cards
- KBC Group
- LHV Pank
- MBNA Europe Bank
- QIWI Bank
- Rabobank Group
- Raphaels Bank
- Saudi Arabian Monetary Agency
- Sopra Group
- Wincor Nixdorf
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