Cards & Payments Innovation Europe
Nov 23-24 2015

Cards & Payments Innovation Europe

Defining the future of payments with industry leaders and disruptors

Mövenpick Hotel, Amsterdam

Event Documentation

Access documentation »


In its fifth year, Cards & Payments Innovation Europe brought together the major players from across the continent in order to debate the future of this rapidly evolving industry. 

With customers expecting increasingly effortless payments, yet great divergences still existing across Europe, now is the time to look critically at where the sector is headed. The conference covered everything from mobile wallets to P2P and social payments, engagement and the in-store experience. With senior representatives from major banks, card schemes, merchant acquirers, payment processors  in attendance, delegates gained an unrivalled level of insight into this progressive industry.

 

Why delegates attended in 2015:

  • Learnt about how disruptive market entrants are challenging traditional players
  • Met key figures from across the industry in Europe and beyond
  • Heard about new business strategies and the latest innovations reshaping the market
  • Networked across two days in the beautiful city of Amsterdam
  • Discovered what the future’s payments infrastructure will look like

Speakers

Luke Olbrich
Luke Olbrich

Senior Director and Head of EMEA Core Payments

PayPal

Eric Tak
Eric Tak

Global Head of Cards, Cash and New Business

ING

Jeremy Nicholds
Jeremy Nicholds

Independent Expert

Milon Veasey
Milon Veasey

Senior Vice President, Head of UK Corporate Mobile

Barclays Bank

Chris Kangas
Chris Kangas

Head of Contactless and NFC Product Management, Europe

MasterCard

Maria Gracheva
Maria Gracheva

Chief Executive Officer

Yandex.Money

Arlette Broex
Arlette Broex

Chief Operating Officer, MyOrder

Rabobank Group

Gabi Kool
Gabi Kool

Chief Executive Officer

Coalition Rewards

Bas Monster
Bas Monster

Principal Fraud Manager

ING

Kris De Ryck
Kris De Ryck

Chief Executive Officer

Bancontact/Mister Cash

Ramūnas Strauka
Ramūnas Strauka

Head of Payments and Deposits Area

Swedbank

Nicolas Cary
Nicolas Cary

Co-Founder

Blockchain

Marcel Roelants
Marcel Roelants

General Manager, Europe

BitPay

Jonathan Prince
Jonathan Prince

Co-Founder

Digicash

Sunilkumar Peenikal
Sunilkumar Peenikal

Head of Application Delivery

Zapp

Erki Kilu
Erki Kilu

Chief Executive Officer

LHV Pank

Aviram Siboni
Aviram Siboni

CEO and Founder

Multisense

John Staunton
John Staunton

CEO and Co-Founder

CashOrCard POS

Gerrit Sindermann
Gerrit Sindermann

CEO

milliPay

Lu Zurawski
Lu Zurawski

Practice Lead, Retail Banking EMEA

ACI Worldwide

Tom Lambrecht
Tom Lambrecht

Business Development

Sopra Banking Software

Henrique Di Lorenzo Pires
Henrique Di Lorenzo Pires

Innovation Manager, Transaction Security Division

UL

Max Geerling
Max Geerling

Manager, Cards, Cash and Online

Dutch Payments Association

Nathalie Oestmann
Nathalie Oestmann

Head of Payments Europe

Samsung

Marco Polissi
Marco Polissi

Head of Digital Payments, Innovation Lab

SIA

Adam Bowman
Adam Bowman

VP Sales & Business Development EMEA

PAY.ON

Daniel Van Delft
Daniel Van Delft

Country Manager, Netherlands

Visa Europe


Programme

Download Brochure Print Programme

Monday, 23rd November 2015

09:25
Welcome address by Philip Doyle, Director, Marketforce
09:30
Chair’s opening remarks
Jeremy Nicholds

Independent Expert

Session One: The future of payments: assessing opportunities and threats

09:35
Looking to the next decade: envisioning the future of payments
Luke Olbrich

Senior Director and Head of EMEA Core Payments

PayPal

09:55
Evolution or revolution: defining your payments strategy
Eric Tak

Global Head of Cards, Cash and New Business

ING

10:15
The Signal and the Noise: setting a course for success in payments
Adam Bowman

VP Sales & Business Development EMEA

PAY.ON

10:35
Creating an engaging way to pay
Milon Veasey

Senior Vice President, Head of UK Corporate Mobile

Barclays Bank

10:55
Leaders’ forum: Panel Discussion and Questions
  • What emerging innovations are likely to have the biggest impact?
  • What impact will disruptive new entrants to the payments space have?
  • Leveraging trust: do banks and card schemes have a competitive advantage?
  • To follow or lead? Staying ahead while making the right investments
  • Recognising geographical differences: how should investment be targeted?
  • How can collaboration be encouraged and capitalised on?
  • Ensuring agility: how can banks bring ideas to market quickly?
  • Who will be the winners and losers as the payments ecosystem evolves?
  • Luke Olbrich

    Senior Director and Head of EMEA Core Payments

    PayPal

    Eric Tak

    Global Head of Cards, Cash and New Business

    ING

    Adam Bowman

    VP Sales & Business Development EMEA

    PAY.ON

    Milon Veasey

    Senior Vice President, Head of UK Corporate Mobile

    Barclays Bank

    Daniel Van Delft

    Country Manager, Netherlands

    Visa Europe

    11:35
    Refreshments

    Session Two: Customer-centric innovations making payments direct, social and safe

    12:05
    Case Study: Zapp

    Offering security and speed to British customers at the check-out

    Launching in autumn 2015, Zapp has partnered with major UK banks and high-street retailers to offer a tokenised and integrated payments solution. Innovatively, the solution allows users to see their bank balance at the point of sale, thereby integrating m-banking and payments. In this session, the rollout will be detailed and the impact on customers explained.

    Sunilkumar Peenikal

    Head of Application Delivery

    Zapp

    12:25
    Payment Design for a Consumer API World
    • The impact of non-traditional methods and new regulatory initiatives on payments
    • Behavioural economics: what payment facilities do customers actually want?
    • Regulatory regime change: innovation as a compliance issue
    • The Platform Economy: what is it and why is it coming to financial services?
    • Achieving maximum reach and conversion: designing with users and merchants in mind 
    Lu Zurawski

    Practice Lead, Retail Banking EMEA

    ACI Worldwide

    12:45
    Case Study: Digicash

    Luxembourg’s established and extending payments solution

    In Luxembourg, the Digicash app has been integrated by four prominent banks and downloaded by over 10% of the population. It allows for P2P payments and an in-store functionality using QR codes, beacons and NFC technology. In this session, the reasons for its success will be outlined and the importance of being all-encompassing detailed

    Jonathan Prince

    Co-Founder

    Digicash

    13:05
    Questions
    13:20
    Lunch sponsored by Sopra Banking Software

    Session Three: Maintaining engagement in the moments that matter

    14:35
    Understanding the millennial user
    • How are user attitudes to payment methods changing and their demands evolving?
    • What can be done to maximise the value added for the user?
    • Recognising friction: what frustrates the user and how can it be overcome?
    Ramūnas Strauka

    Head of Payments and Deposits Area

    Swedbank

    14:55
    Case Study: Jiffy
    • How can banks enforce their central position in mobile payments?
    • P2P experience in instant payments
    • P2X as a roadmap for evolution within the ecosystem
    Marco Polissi

    Head of Digital Payments, Innovation Lab

    SIA

    15:15
    Capitalising on data: revolutionising traditional approaches to rewards and loyalty
  • What does the millennial customer expect from a rewards scheme?
  • Pioneering partnerships: finding the right brand partners and collaborators
  • How can the potential of technological advances best be capitalised on?


     
  • Gabi Kool

    Chief Executive Officer

    Coalition Rewards

    15:35
    Questions
    15:55
    Refreshments

    Session Four: A spotlight on startups: an in-depth look at tomorrow’s major disruptors

    In this session, four fintech startups working in payments will each pitch their company’s idea and explain why their innovation is essential. Following this, a panel discussion will evaluate the impact that these startups could have on the payments ecosystem

    16:25
    Startup: Multisense
    Aviram Siboni

    CEO and Founder

    Multisense

    16:35
    Startup: CashOrCard POS
    John Staunton

    CEO and Co-Founder

    CashOrCard POS

    16:45
    Startup: milliPay
    Gerrit Sindermann

    CEO

    milliPay

    16:55
    Evaluation by the panel
    17:25
    Chair’s closing remarks and end of Day 1
    Jeremy Nicholds

    Independent Expert

    17:30
    Drinks Reception

    Tuesday, 24th November 2015

    09:15
    Chair’s opening remarks
    Max Geerling

    Manager, Cards, Cash and Online

    Dutch Payments Association

    09:20
    Keynote opening address

    Digitising the in-store experience: the appeal for both retailers and customers

    Chris Kangas

    Head of Contactless and NFC Product Management, Europe

    MasterCard

    09:40
    Questions

    Session Five: Digital wallets: an inevitable and dramatic shift in payments?

    09:45
    Learning from an established player in a unique market
    Maria Gracheva

    Chief Executive Officer

    Yandex.Money

    10:05
    The hidden agenda behind the battle over the payments space

    On the one hand banks consider payments a commodity service with no possibilities to distinguish themselves from their competitors. On the other hand we see new players (Apple, Facebook, Google, Fintech…) entering the payments space. This might seem rather strange! Why do new international players enter such a market? Tom Lambrecht, Business Development Manager at Sopra Banking Software will explain the hidden agenda behind the battle over the payments space.

    Tom Lambrecht

    Business Development

    Sopra Banking Software

    10:25
    Banking disrupted: embracing change and being successful

    There is now a lot happening in an area once well-known to banks: the payments landscape. New competitors are changing the game. In this presentation, Arlette Broex will explore what banks should do to maintain the relationship with the customer and play an important role in the revolution of retail. 

    Arlette Broex

    Chief Operating Officer, MyOrder

    Rabobank Group

    10:45
    Will wallets spell the end for more traditional payment methods?

    Mobile Voting and Panel Discussion

  • Are mobile payments at a tipping point? Is the advance of digital wallets now inevitable?
  • Will 2016 be the year digital wallets take off? How will take-up vary across Europe?
  • Does tokenisation present the magic bullet needed to assuage wallet security concerns?
  • Might emerging biometric technologies provide a boost to uptake?
  • How incentivised are retailers to encourage wallet payments?
  • To what extent are loyalty incentives crucial to increasing wallet adoption?
  • How is competition likely to evolve? How many wallets will the market sustain?
  • To what extent can banks leverage customer trust to keep their wallets competitive?
  • Maria Gracheva

    Chief Executive Officer

    Yandex.Money

    Arlette Broex

    Chief Operating Officer, MyOrder

    Rabobank Group

    Tom Lambrecht

    Business Development

    Sopra Banking Software

    Nathalie Oestmann

    Head of Payments Europe

    Samsung

    11:15
    Looking to the future: an overview of threats and opportunities in mobile payments

    Major breakthroughs are taking place in mobile payments. In the last few months Apple Pay has gone live with more than 500 banks and Samsung Pay and Android Pay have gained traction, but mobile carriers are losing ground and banks are indecisive about whether to partner or pursue independent HCE/cloud-based solutions. This session will explore recent developments, asking what role banks can play in the new value chain, what the best routes to achieving reach/relevance are, and how a futureproof strategy can be ensured.

    Henrique Di Lorenzo Pires

    Innovation Manager, Transaction Security Division

    UL

    11:35
    Questions
    11:40
    Refreshments

    Session Six: Ensuring a secure and trusted payments infrastructure

    12:10
    Understanding emerging vulnerabilities and their potential solutions
    • What new vulnerabilities are emerging technologies and trends creating?
    • Wrestling with an agile enemy: how can we get ahead of the fraudsters?
    • Fostering international collaboration to tackle cybercrime     
    Bas Monster

    Principal Fraud Manager

    ING

    12:30
    Case Study: Bancontact/Mister Cash – an innovative and unique Belgian example

    25 years of secure, easy, trusted payments via card or app… on route to the wallet

    In this session, Kris de Ryck will detail how the company has built user trust over 25 years. He will also explore why users continue to trust its ever-evolving services, focusing on innovation and future challenges in card and mobile payment standards in the Belgian market. 

    Kris De Ryck

    Chief Executive Officer

    Bancontact/Mister Cash

    12:50
    Questions
    13:00
    Lunch

    Session Seven: Blockchain and the future of payments

    14:00
    Beyond Bitcoin: the revolutionary potential of blockchain technology

    Panel Discussion and Questions

    • Is the blockchain really a more important innovation than Bitcoin?
    • Why would the decentralised nature of blockchain speed up transactions?
    • Networks of trust: how could the blockchain force out established players?
    • How can retail banks adopt blockchain technology to offer new services?
    • Would the adoption of blockchain technology lead to a more open ecosystem?
    • The regulatory question: how will governments try to intervene?
    • Could cybercriminals exploit the blockchain?
    • Will other emerging technologies supersede blockchain before it becomes mainstream?
    Erki Kilu

    Chief Executive Officer

    LHV Pank

    Marcel Roelants

    General Manager, Europe

    BitPay

    Nicolas Cary

    Co-Founder

    Blockchain

    14:40
    Keynote closing address

    The evolution of mobile commerce: an introduction to Samsung Pay

    Nathalie Oestmann

    Head of Payments Europe

    Samsung

    15:00
    Questions
    15:05
    Chair’s closing remarks and end of conference
    Max Geerling

    Manager, Cards, Cash and Online

    Dutch Payments Association

    Download Brochure Print Programme

    Who attended? 

    Companies that attended include: 

    • ABN AMRO
    • Akbank
    • Arxan
    • BalticMiles
    • Barclaycard
    • Barclays Bank
    • BitPay
    • Burgan Bank
    • CashorCard POS
    • Chess iX
    • Currence Ideal
    • Deloitte
    • DenizBank
    • Deutsche Bank
    • Digicash
    • Discover Financial Services
    • Erste Bank
    • ExxonMobil
    • ING Bank
    • International Card Services
    • Intesa Sanpaolo
    • Israel Credit Cards
    • iZettle
    • KBC Group
    • LHV Pank
    • MasterCard
    • MBNA Europe Bank
    • milliPay
    • MultiSense
    • NETS
    • Nordea
    • PAY.ON
    • PayPal
    • QIWI Bank
    • Rabobank Group
    • Raphaels Bank
    • Samsung
    • Saudi Arabian Monetary Agency
    • SIA
    • Sixdots
    • Sopra Group
    • Swedbank
    • UL
    • Visa
    • VocaLink
    • Wincor Nixdorf
    • Worldline
    • Yandex
    • Zapp

    Sponsor Us »

    Sponsors

    ACI Worldwide

    ACI Worldwide, the Universal Payments company, ...... More »

    PAY.ON

    PAY.ON delivers white label global payment gateway ...... More »

    SIA

    SIA is European leader in the design, creation and ...... More »

    Sopra Banking Software

    With one of the deepest, broadest portfolios of software ...... More »

    UL

    UL’s Transaction Security division guides ...... More »


    Sponsor Us »

    Media Partners

    Acuity

    Acuity Market Intelligence is the definitive source for ...... More »

    bobsguide

    bobsguide is the premier financial IT solutions network, ...... More »

    Global Banking & Finance Review

    Global Banking & Finance Review is one of the ...... More »

    Mobile Payments World

    Mobile Payments World is a bi-weekly newsletter ...... More »

    Payments Cards & Mobile

    Payments Cards & Mobile offers a  multi-media ...... More »

    Payments & Cards Network

    The Payments & Cards Network is dedicated to the ...... More »

    Smart Insights

    Smart Insights is the best information source on the ...... More »

    The BayPay Forum

    The BayPay Forum, a Silicon Valley-based international ...... More »



    Venue Details

    Mövenpick Hotel, Amsterdam
    Piet Heinkade 11, 1019 BR Amsterdam Netherlands

    Venue Website »

    Copyright © 2016, Marketforce. All Rights Reserved.

    Site by

    Copyright © 2016, Marketforce. All Rights Reserved.

    Site by