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Smart Metering Forum

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Now in its 10th year, Smart Metering Forum will tackle the major issues surrounding the public engagement campaign for smart meters, the logistics and challenges of the rollout, and the potential smart technologies hold for the UK.

Over 150 senior delegates are expected to attend from energy suppliers, network operators, the Data and Communications Company, the Central Delivery Body and more. The conference will provide cutting-edge case studies and dynamic debates on all aspects of the rollout, from hard to reach installations to the delivery of SMETS 2 compliant meters; consumer behavioural change to smart grids and the technology beyond smart meters.

Speakers:

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2014 Event highlights:

  • Insights into DECC’s priorities and requirements for the rollout and gained clarity on their understanding of supplier’s obligations
  • Updates from the Managing Director of the DCC on their progress in testing, the enrolment of SMETS 1 meters, and their timescale for the go-live date
  • Case studies from British Gas and E.ON on how customers are being successfully engaged and converted
  • Update on the progress of SMETS 2 meters and the Smart Meter Device Assurance Group one year on
  • Insight into suppliers’ strategies for the rollout and their plans for difficult installs
  • Analysis of the impact of smart on everything from energy regulation to small suppliers, customer homes to grids
  • Cross-sector insights into how positive behavioural change can be encouraged and what this means for smart meter success

Last year attracted over 170 senior executives from companies including:

Accenture ElectraLink National Grid
Age UK Electric Ireland Northern Powergrid
Amey Energy and Utilities Alliance O2
Apex CoVantage Energy Saving Trust Ofgem
Arqiva Energy UK Ombudsman Services
BAE Systems Engage Consulting Ovo Energy
Baringa Partners Engage Consulting Power Holding Company of Nigeria
BEAMA ES Pipelines RWE npower
Bertelsmann Group Esri UK Scotia Gas Networks
Bord Gáis European Smart Metering Industry Group ScottishPower
British Gas G4S Siemens AG
Calvin Asset Management Gemserv Siemens Metering Services
Capita Group Generis Technology Skanska UK
Centrica Green Energy Options Smart Energy GB
CG Power Systems Belgium NV Hastings Funds Management SMBC Europe
CGI Group House of Commons SSE
Citizens Advice Investec St Clements Services
Clancy Docwra Itron Trilliant
Co-operative Energy Landis+Gyr UK Power Networks
Data and Communications Company Lloyds Banking Group University of Bath
Department of Energy & Climate Change Lombard Utiligroup
DNV GL Lowri Beck Services Utilita Electricity
E.ON Lyonsdown Ltd Utility Funding
E.ON Energy Macquarie Group Wheatley Associates
E.ON UK Manx Electricity Authority Wolseley
EDF Energy McNicholas Construction Services  
EDMI National Energy Action  
Don Leiper
Don Leiper

New Business Director

E.ON

Senior Representative
Senior Representative

British Gas

Ramsay Dunning
Ramsay Dunning

General Manager

Co-operative Energy

Jonathan Simcock
Jonathan Simcock

Managing Director

Data and Communications Company

Chris Platts
Chris Platts

Head of Transformation, Procurement and Logistics

SSE

Dennis Palmer
Dennis Palmer

Head of GB Smart Meter Programme Liaison

Smart Energy GB

John Barnett
John Barnett

Policy & Markets Director

Northern Powergrid

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva

Jeremy Yapp
Jeremy Yapp

BEAMA

Deputy Director, Smart Metering

Rosie McGlynn
Rosie McGlynn

Head of Smart Energy and Networks Programme

Energy UK

Print Programme

Day 1

View details »


09:00

Welcome address by David Saunders, Managing Director, Marketforce

09:05

Chair’s opening remarks

09:10

Keynote address

Realising the vision for UK-wide smart metering by 2020

Speaker to be confirmed

09:30

Questions

Session One: Striding ahead with the roll-out
09:35

Over one and a half million meters: an update on British Gas’ progress

Senior Representative
Senior Representative

British Gas

09:50

Getting ready for go-live in 2016

Don Leiper
Don Leiper

New Business Director

E.ON

10:05

Smart metering from an independent supplier’s perspective

Ramsay Dunning
Ramsay Dunning

General Manager

Co-operative Energy

10:20

Advisory session

10:40

Leaders’ Forum

  • Are the energy suppliers ready for the DCC “go live” in 2016?  
  • What have been the outcomes of the testing phase?
  • What are the main installation challenges, and how can these be tackled?
  • What are the unique challenges faced by independent suppliers? 
  • How can challenges connecting vulnerable and transient customers be addressed?
  • How can the industry communicate the benefits to the public?
  • Can smart metering help create a more competitive energy market?
  • How can the industry collaborate effectively on ensuring roll-out is completed by 2020?
Senior Representative
Senior Representative

British Gas

Don Leiper
Don Leiper

New Business Director

E.ON

Ramsay Dunning
Ramsay Dunning

General Manager

Co-operative Energy

11:00

Refreshments

Session Two: Building effective and reliable infrastructure
11:30

Prospects for the DCC “go live” in 2016

  • The current timeline for the DCC “go live” date 
  • Lessons learned from foundation and testing
  • Tackling the steep learning curve through early life support
  • Progress on DCC enrolment and adoption for SMETS1 
Jonathan Simcock
Jonathan Simcock

Managing Director

Data and Communications Company

11:50

Advisory session

12:00

Lightning talks

Where are we at now? 

12.00    Speaker to be confirmed

12.10    Peter Goodwin, DCC Client Director, Arqiva

12.20   Speaker to be confirmed


12:30

Panel discussion

Creating a connected network

  • Is preparation for the DCC “go live” still on track for next year? 
  • What has been the progress on System Integration Testing?
  • What needs to be done to ensure WAN “not spots” are covered?
  • When will dual-band communications hubs go online?  
  • How can the DSP overcome challenges in dealing with such large volumes of data?
  • To what extent will real-time data on power outages be available for DNOs?
  • How can cyber security issues be resolved before “go live”?
Jonathan Simcock
Jonathan Simcock

Managing Director

Data and Communications Company

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva

12:50

Lunch

Session Three: Creating the capacity and capability for delivery
14:05

All systems go: focussing on operational readiness

  • Overview of EDF Energy’s progress with the roll-out
  • Gearing up the IT infrastructure ready for “go-live”
  • Overcoming the challenges posed by unique cases in the installation process
  • How can the industry best collaborate to ensure the target for 2020 is met?

Speaker to be confirmed

14:25

Advisory session

14:45

Mobilizing the supply chain for a successful roll-out

  • An overview of SSE’s smart metering strategy
  • How can smaller suppliers build the necessary capacity for smart metering?
  • Engaging with meter providers on delivering an effective installation programme  
Chris Platts
Chris Platts

Head of Transformation, Procurement and Logistics

SSE

15:05

Panel discussion

Resourcing the roll-out

  • To what extent is the industry ready for roll-out in 2016?
  • Too little, too late – how can the industry make up for delays in ordering meters?
  • How will manufacturing lead-times affect the roll-out schedule?
  • To what extent will the supply chain be able to cope with a surge in demand for meters?
  • What are the different options for meter installation available to suppliers? 
  • How can the industry upskill the existing meter installation workforce?
  • Is enough being done to recruit and train new meter installers?
  • How can the industry attract meter installers to a programme with a clear end date?
  • How can the industry best collaborate and share resources to successfully install smart meters by 2020?  
Chris Platts
Chris Platts

Head of Transformation, Procurement and Logistics

SSE

15:35

Refreshments

Session Four: Finalizing smart meter designs
16:05

How can smart meters improve energy efficiency in the home?

  • What is the impact of IHDs on consumers’ energy usage?
  • Which are the most effective and user-friendly designs?
  • How can other smart technologies and phone apps interact with smart meters?
  • Can industry encourage wider behavioural change towards energy consumption? 

Speaker to be confirmed

16:25

Advisory session

16:45

Panel discussion

Providing assurance on the designs

  • What has been the progress to date on the SMDA testing?
  • How can suppliers and manufacturers tackle IRPs in time for roll-out?
  • How can IHDs successfully meet customer expectations for functionality?
  • What other smart technologies can provide information on energy consumption?
  • What is the interoperability and interchangeability of SMETS1 and SMETS2?
  • To what extent can SMETS1 software be upgraded to improve functionality? 
  • Where does the future lie in smart meter design? 
Rosie McGlynn
Rosie McGlynn

Head of Smart Energy and Networks Programme

Energy UK

Jeremy Yapp
Jeremy Yapp

BEAMA

Deputy Director, Smart Metering

Session Five: View from across the pond
17:15

Keynote address

Speaker to be confirmed

17:35

Questions

17:40

Chair’s closing remarks

17:45

End of Day 1

Day 2

View details »


Breakfast brainstorming session
Smart Grids Smart Homes
View full stream » View full stream »

08:45 Smart Grids

08:45 Smart Homes

09:30

Chair’s opening remarks to main conference

Session Six: Smart innovation and disruption
09:35

Kick-off panel discussion

The smart revolution

Our industry experts will discuss the outcomes of the breakfast brainstorms, and what impact the issues discussed could have on smart metering.    

Speakers to be confirmed

09:55

Keynote address

Leading the way on the UK’s largest infrastructure project   

Dennis Palmer
Dennis Palmer

Head of GB Smart Meter Programme Liaison

Smart Energy GB

10:15

Questions

10:20

Advisory session

10:40

What smart means for the customer-led network revolution

  • Overview of the role of Northern Powergrid, and its customer-led network revolution
  • Identifying and responding to power outages more quickly
  • Utilising smart metering data to predict energy demand surges
  • Future innovation: what will smart meters mean for DNOs and their customers?
John Barnett
John Barnett

Policy & Markets Director

Northern Powergrid

11:00

Questions

11:05

Refreshments

Session Seven: Focussing on corporate customers
11:35

Ensuring business customers are ready for smart meters

  • What different challenges do business customers face in installation?
  • How can suppliers meet the needs of SMEs and micro-businesses?
  • Allowing flexibility in the roll-out programme for varying business schedules
  • How can commercial customers be encouraged to invest in electricity-enabling works?
  • How can we help commercial customers understand how to cut their energy costs?          

Speaker to be confirmed

11:55

Advisory session

12:15

Case study

Total Gas & Power
Energy efficiency is an increasing priority for many UK businesses; smart meters enable corporate customers to improve their management of energy usage, from monitoring energy efficiency at different sites, to improved forecasting and budgeting. This session will explore the benefits of smart meters for corporate customers in the UK, and Total Gas & Power’s plans for the roll-out.   

Speaker to be confirmed

12:35

Questions

12:45

Lunch

Session Eight: Delivering a successful installation process
13:45

Creating a seamless smart meter installation process

  • Lessons learned from the foundation phase – successes and future improvements
  • Collaborating with the supply chain for a smooth roll-out
  • Adapting to different customers’ needs during the installation process
  • Scaling up: getting ready for the main installation phase in 2016

Speaker to be confirmed

14:05

Advisory session

14:25

Case study

Installing prepayment smart meters
Utilita has already installed smart meters for 60% of its PAYG customer base, with the aim to install a smart meter for new customers within 6 weeks of sign-up. This presentation will outline Utilita’s on-going smart metering strategy for go-live in 2016, and how it is tackling the particular challenges involved in prepayment smart meter installations.  

Speaker to be confirmed

14:45

Questions

Session Nine: Creating positive customer experiences
14:55

Customer-centricity: keeping customers at the heart of the smart metering roll-out

  • Creating positive customer experiences during the installation process
  • How can demand on customer service centres during roll-out be managed effectively?
  • How can suppliers simplify billing and switching for customers?
  • What value will smart meters bring for improving suppliers’ customer relationships? 

Speaker to be confirmed

15:15

Panel discussion

Communicating the benefits of smart meters to customers

  • How can suppliers manage customer expectations on smart meters?
  • What value does regularly collected meter data have in improving customers’ lives?
  • How can customers be encouraged to take advantage of quicker and easier switching?
  • How can suppliers communicate and educate vulnerable and minority customers?
  • How can customer concerns about data sharing and security be addressed?
  • In what ways can the industry collaborate with the media to communicate the benefits?  

Speakers to be confirmed

15:35

Chair’s closing remarks

15:40

Close of conference

  • Step 1

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  • Step 2

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  • Step 3

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  • Step 4

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  • Step 5

    Payment

VAT charged at 20%

  • Please select your preferred currency for payment and invoicing
  • Payment can either be made by debit/credit card (Visa/Mastercard/Maestro/Solo) or an invoice can be requested
  • 15% discount for 3 or more attendees (added automatically)
Attendees Until 18/09/15 Until 23/10/15 Standard rate
Energy Company £595.00 + VAT
= £714.00
£745.00 + VAT
= £894.00
£895.00 + VAT
= £1,074.00
Standard £1,195.00 + VAT
= £1,434.00
£1,295.00 + VAT
= £1,554.00
£1,395.00 + VAT
= £1,674.00
Subtotal 5 £995 + VAT
= £1,194.00
£1,105 + VAT
= £1,422.05
£1,205 + VAT
= £1,660.05
Discount   - £0 + VAT
- £0
TOTAL 8 £7,960 + VAT
= £9,552.00

Choose number of attendees to proceed to Basket

*This rate is only available to direct employees of licensed energy suppliers and distribution network operators currently operating in the UK market, and will be awarded at the discretion of the conference organiser whose decision is final.


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