With make-or-break regulation change fast approaching, there has never been a more exciting time to work in the payments industry. Join us at The Cards & Payments Summit on 27th & 28th March in London to tackle the hottest topics at the top of the industry’s agenda.
From PSD2 to collaboration, biometrics to mobile payments – this conference delivers insight into the cutting-edge innovations and security challenges facing the industry. The carefully constructed agenda features high-profile names from across the sector and includes fascinating case studies from ING and Danske Bank, as well as from the betting and transport industries. Our spotlight on fraud sessions explore the security questions facing the industry.
Speakers confirmed for 2017
Monday, 27th March 2017
A regulatory perspective on PSD2
- Threats and opportunities: how are strategies changing in the wake of the PSD2?
- How might the regulation allow banks to extend their reach into new markets?
- How can banks work with new entrants to offer customers a fuller financial picture?
- What can be done to balance resources spent on compliance with customer experience?
- How can the opportunities of PSD2 be maximised?
- Keeping purity of purpose: breaking new ground in payments
- To what extent can customer-focused innovations and tight security be balanced?
- Where next? What opportunities does PSD2 provide looking ahead?
As PSD2 comes into force to encourage competition and improve security, we explore the effects of this on fraud.
- What can be done to mitigate fraud as open APIs take off?
- How can we predict and prevent fraud in real-time as more players enter the market?
- Will requirements for two factor authentication be effective in defeating fraudsters?
- Will new reporting requirements drive improved detection and prevention?
Envisioning the impact of PSD2: an insight into the evolving payments landscape
- Understanding PSD2: is the core makeup of the industry set to change?
- Actual customer benefit? Will more payment options be helpful or confusing?
- To what extent will customers trust non-banks as their go-to payment provider?
- Will banks lose direct contact with customers?
- Deeper retailer-customer relationships: how can acquirers and issuers stay relevant?
- Who is likely to dominate the AISP space?
- What will be the impact on security and customer experience?
- Regulating PSPs: how can this be done in a holistic way?
Head of Payments & Financial Crime
Coventry Building Society
Senior Vice President, Market Development, UK and Ireland
Extending reach through strategic partnerships
Collaboration in the payments industry is vital and as PSD2 takes hold, it is more important than ever to work together with the rest of the industry, new entrants and start-ups. Eric Tak will share how partnerships could be the key to positioning ING at the front of an evolving payments ecosystem.
The opportunities and challenges of greater collaboration
- What role can collaboration play in extending reach into new markets?
- How does partnering aid innovation?
- To what extent are retailers considering collaboration over competition?
- Who would own the customer relationship?
- How can the needs of all parties involved be balanced?
- Finding the right partners: ensuring the best for business
- How can customers be convinced of the benefits of partnerships?
As cooperation becomes a greater focus across the industry, we look at how this impacts on fraud.
- What are the weak links in the payments chain?
- Working in partnerships: what new threats arise and how can they be addressed?
- How can parties be educated to ensure fraud risks are mitigated?
- How can the movement of data between partners be secured?
- Where does the responsibility lie between partners in the event of a breach?
Establishing a successful mobile wallet
With innovation in the mobile payments space an increasing focus across the industry, what are the building blocks of a commercially viable mobile wallet? MobilePay is the third most downloaded app in Denmark, in this case study, Lars Volker Hansen will share Danske Bank’s experience in providing mobile payments to the millennial generation
With more merchants accepting mobile payments and increased uptake by consumers, what are the implications for fraud?
- How difficult is it to hack into a mobile phone?
- What can be done to reduce the risk of fraud when payments are made via mobile?
- Identifying the limitations of current authentication methods
- What can be done to limit the scale of fraud in real-time?
Where next for mobile?
- How are adoption rates of mobile wallet usage changing?
- Are mobile payments set to become the new contactless?
- How can consumers be encouraged to choose this method of payment?
- What are the causes of low consumer uptake and how can these be addressed?
- What fraud trends are emerging on mobile and how can security be ensured?
- The commerciality of the mobile wallet: how will the business model evolve?
- What is blockchain and how is it different to what has gone before?
- What potential does blockchain have to revolutionise payments?
- How important will striking up partnerships be?
- What are the risks associated with DLT and how can these be addressed?
As the industry looks at the opportunities in payments surrounding blockchain technology, we look into the potential impacts of this on fraud
- How can DLT be used to limit the risk of current security flaws?
- What impact might blockchain have on the feasibility and security of data sharing?
- Is this foolproof? What have we learned in limited blockchain experience so far?
- How can breaches of blockchain be detected and prevented?
Over a glass of bubbly, delegates will now have the chance to hear from up-and-coming fintechs and how they hope to transform the payments industry as we know it.
Delivering the world's first customer loyalty programme build on blockchain
Connecting individuals: the P2P cash transfer platform powered by blockchain
Tuesday, 28th March 2017
Title to be confirmed
Behaviours and expressions: taking biometrics to the next level
UCLIC is looking at the potential for technologies to go a step further than biometrics to record and analyse emotions and behaviours. Nadia Berthouze will share UCLIC’s experience with the technology and explore its potential applications in the payments industry.
With biometrics becoming more commonplace as an authentication mechanism, what are the implications of this for fraud?
- To what extent does biometrics mitigate the threat of fraud?
- Going beyond biometrics: how can a more in-depth profile of the customer be built?
- How can the industry best cooperate to flag fraudulent behaviour?
- Will customers’ biometric recognition profile eventually move with them from bank to bank?
- What is the scope of wearable technology and how is it a step up from mobile payments?
- How will consumers benefit? What opportunities are there for banks?
- What impact might wearables have on cards? Could this be the end?
- How can wearables secure payments and how can they themselves be secured?
Automatic payments via beacon technology
In this session, Justin Baines will share his insight into the pioneering use of beacon technology at Chiltern Railways to identify when customers board and disembark trains, automatically debiting current accounts by the correct amount. This innovation by the transport sector has the potential to transform the payments industry as a whole.
As customers increasingly become ‘passengers’ in the payments process with transactions requiring less engagement and control, what effect could this increasingly passive role have on fraud?
- How passive is the consumer’s part in a transaction likely to become?
- Will an inactive role necessarily lead to an inactive mind-set?
- What can banks do to overcome the increased apathy caused by new payment methods?
The gaming industry processes vast amounts of micropayments, with mobile wallets, subscription services and aggregation models on the rise. This has fuelled innovation around the ease of use for online and mobile customers. Nick Cockerill will now explore this current area of focus for Sky Betting & Gaming and what the payments industry can learn from it.
- What is the Internet of Things?
- What impact will IoT have on the payments industry?
- What are the risks associated with IoT and how can these be addressed?
As the Internet of Things takes off and the sheer quantity of data increases, we take a look at what the implications are for fraud.
- How easy is it to hack into connected devices?
- In an ever-connected and increasingly complex payments ecosystem: how might cooperation with manufacturers mitigate fraud risks?
- Might it be possible to stop fraudsters in their tracks in real-time?
This conference regularly attracts representatives from top retail banks, card issuers, card schemes, online payment, payment process, IT solutions, professional services, and many more.
Over 150 senior professionals from across the industry attended last year, including:
- ACI Worldwide
- Aeriandi Limited
- Alaric Systems
- Allianz Global Assistance
- American Express
- Bandwidth Recuitment
- Bank Pekao
- Banque Saudi Fransi
- Barclays Group
- Baringa Partners
- Bayern Card Services
- BBVA Group
- Bluefin Group
- bpost bank
- British Gas
- Capital One
- Corporate Value Associates
- Danske Bank
- Financial Conduct Authority
- Garanti Bank
- Global Payments
- Greenings International
- HM Revenue & Customs
- HSBC Group
- Iliad Solutions
- La Caixa
- Lloyds Banking Group
- MyBrands Zalando eLogistics
- Nordea Bank
- Omnico Group
- PSR Group
- Raiffeisen Bank
- Royal Bank of Scotland
- Sainsbury's Bank
- Swisscard AECS
- Tesco Bank
- The Co-operative Banking Group
- The Currency Cloud
- TLT Solicitors
- Turkiye Is Bankasi
- University of Nottingham
- Virgin Money
- Volante Technologies
- Yorkshire Building Society
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