The Cards & Payments Summit
Mar 27-28 2017

The Cards & Payments Summit

Championing cutting-edge innovation: clamping down on fraud

Radisson Blu Portman, London

With make-or-break regulation change fast approaching, there has never been a more exciting time to work in the payments industry. Join us at The Cards & Payments Summit on 27th & 28th March in London to tackle the hottest topics at the top of the industry’s agenda.

From PSD2 to collaboration, biometrics to mobile payments – this conference delivers insight into the cutting-edge innovations and security challenges facing the industry. The carefully constructed agenda features high-profile names from across the sector and includes fascinating case studies from ING and Danske Bank, as well as from the betting and transport industries. Our spotlight on fraud sessions explore the security questions facing the industry. 

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Speakers confirmed for 2017

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Programme

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Monday, 27th March 2017

09:00
Welcome address by Juliet Knight, Director, Marketforce
09:05
Chair’s opening remarks

Session One: PSD2 – exploring the challenges and opportunities

09:10
Keynote opening address

A regulatory perspective on PSD2

Dirk Haubrich

Head of Consumer Protection, Financial Innovation and Payments

European Banking Authority

09:25
PSD2: a game-changer for banks?
  • Threats and opportunities: how are strategies changing in the wake of the PSD2? 
  • How might the regulation allow banks to extend their reach into new markets?
  • How can banks work with new entrants to offer customers a fuller financial picture?
  • What can be done to balance resources spent on compliance with customer experience?
Catherine McGrath

Managing Director, Transaction, Product and Community Banking Propositions

Barclays

09:40
Welcoming PSD2: taking payments into the 21st century
  • How can the opportunities of PSD2 be maximised? 
  • Keeping purity of purpose: breaking new ground in payments
  • To what extent can customer-focused innovations and tight security be balanced?
  • Where next? What opportunities does PSD2 provide looking ahead?
Mark Hipperson

Chief Technology Officer

Centtrip

09:55
Advisory session
10:15
Spotlight on fraud: understanding the security implications of PSD2

As PSD2 comes into force to encourage competition and improve security, we explore the effects of this on fraud.

  • What can be done to mitigate fraud as open APIs take off?
  • How can we predict and prevent fraud in real-time as more players enter the market?
  • Will requirements for two factor authentication be effective in defeating fraudsters?
  • Will new reporting requirements drive improved detection and prevention?
Javier Garcia Fernandez

Senior Manager Fraud Governance

BBVA

10:30
Questions
10:40
Leaders’ Forum

Envisioning the impact of PSD2: an insight into the evolving payments landscape

  • Understanding PSD2: is the core makeup of the industry set to change?
  • Actual customer benefit? Will more payment options be helpful or confusing?
  • To what extent will customers trust non-banks as their go-to payment provider?
  • Will banks lose direct contact with customers?
  • Deeper retailer-customer relationships: how can acquirers and issuers stay relevant?
  • Who is likely to dominate the AISP space?
  • What will be the impact on security and customer experience?
  • Regulating PSPs: how can this be done in a holistic way?
Dirk Haubrich

Head of Consumer Protection, Financial Innovation and Payments

European Banking Authority

Nick Telford-Reed

Director of Technology and Innovation

WorldPay

Neil Lover

Head of Payments & Financial Crime

Coventry Building Society

Marcia Clay

Senior Vice President, Market Development, UK and Ireland

Mastercard

11:15
Refreshments

Session Two: Taking collaboration to the next level

11:45
Case study: ING

Extending reach through strategic partnerships

Collaboration in the payments industry is vital and as PSD2 takes hold, it is more important than ever to work together with the rest of the industry, new entrants and start-ups. Eric Tak will share how partnerships could be the key to positioning ING at the front of an evolving payments ecosystem.

Eric Tak

Global Head of ING Payments Centre

ING

12:05
Advisory session
12:25
Panel discussion

The opportunities and challenges of greater collaboration

  • What role can collaboration play in extending reach into new markets?
  • How does partnering aid innovation?
  • To what extent are retailers considering collaboration over competition?
  • Who would own the customer relationship?
  • How can the needs of all parties involved be balanced?
  • Finding the right partners: ensuring the best for business
  • How can customers be convinced of the benefits of partnerships?
Eric Tak

Global Head of ING Payments Centre

ING

Liz Lumley

Chief Executive Officer

Startupbootcamp FinTech

Robert Herzig

Director Consumer Payments & Finance

Metro Group

12:55
Spotlight on fraud: securing every part of the payments chain

As cooperation becomes a greater focus across the industry, we look at how this impacts on fraud.

  • What are the weak links in the payments chain?
  • Working in partnerships: what new threats arise and how can they be addressed?
  • How can parties be educated to ensure fraud risks are mitigated?
  • How can the movement of data between partners be secured?
  • Where does the responsibility lie between partners in the event of a breach?
Paul Cain

Global Head of Fraud Systems and Analytics

HSBC Group

13:15
Questions
13:20
Lunch

Session Three: Going mobile – tomorrow’s payment method of choice?

14:35
Case study: MobilePay

Establishing a successful mobile wallet

With innovation in the mobile payments space an increasing focus across the industry, what are the building blocks of a commercially viable mobile wallet? MobilePay is the third most downloaded app in Denmark, in this case study, Lars Volker Hansen will share Danske Bank’s experience in providing mobile payments to the millennial generation

Lars Volker Hansen

Head of MobilePay Solution Sales

Danske Bank

14:55
Advisory session
15:15
Spotlight on fraud: ensuring secure mobile payments

With more merchants accepting mobile payments and increased uptake by consumers, what are the implications for fraud?

  • How difficult is it to hack into a mobile phone?
  • What can be done to reduce the risk of fraud when payments are made via mobile?
  • Identifying the limitations of current authentication methods
  • What can be done to limit the scale of fraud in real-time?
15:35
Questions
15:45
Peer-to-peer discussion

Where next for mobile?

  • How are adoption rates of mobile wallet usage changing?
  • Are mobile payments set to become the new contactless?
  • How can consumers be encouraged to choose this method of payment?
  • What are the causes of low consumer uptake and how can these be addressed?
  • What fraud trends are emerging on mobile and how can security be ensured?
  • The commerciality of the mobile wallet: how will the business model evolve?
16:05
Refreshments and enhanced networking

Session Four: Decoding the mystery of blockchain

16:45
Blockchain 101: an introduction to Distributed Ledger Technology and its applications in payments
  • What is blockchain and how is it different to what has gone before?
  • What potential does blockchain have to revolutionise payments?
  • How important will striking up partnerships be?
  • What are the risks associated with DLT and how can these be addressed?
Jonathan Vaux

Executive Director, Innovations Partnering

VISA Europe

17:05
Advisory session
17:25
Spotlight on fraud: the potential and pitfalls of distributed ledger technology

As the industry looks at the opportunities in payments surrounding blockchain technology, we look into the potential impacts of this on fraud

  • How can DLT be used to limit the risk of current security flaws?
  • What impact might blockchain have on the feasibility and security of data sharing?
  • Is this foolproof? What have we learned in limited blockchain experience so far?
  • How can breaches of blockchain be detected and prevented?
17:45
Questions
17:50
Lightning pitches

Over a glass of bubbly, delegates will now have the chance to hear from up-and-coming fintechs and how they hope to transform the payments industry as we know it.

loyyal
Delivering the world's first customer loyalty programme build on blockchain
Stuart Evans

Cashaa
Connecting individuals: the P2P cash transfer platform powered by blockchain
Kumar Gaurav

Stuart Evans

EVP Loyalty Strategy

loyyal

Kumar Gaurav

Founder & CEO

Cashaa

18:00
Questions
18:05
Chair’s closing remarks and end of day one followed by drinks reception

Tuesday, 28th March 2017

09:30
Chair’s opening remarks

Session Five: Biometrics – changing the face of authentication

09:35
Keynote opening address

Title to be confirmed

Nick Kerigan

Managing Director, Future Payments

Barclaycard

09:55
Advisory session
10:15
Case study: UCL Interactive Centre

Behaviours and expressions: taking biometrics to the next level

UCLIC is looking at the potential for technologies to go a step further than biometrics to record and analyse emotions and behaviours. Nadia Berthouze will share UCLIC’s experience with the technology and explore its potential applications in the payments industry.

Nadia Berthouze

Professor in Active Computing and Interaction

UCL Interactive Centre

10:35
Spotlight on fraud: correctly identifying your customer

With biometrics becoming more commonplace as an authentication mechanism, what are the implications of this for fraud?

  • To what extent does biometrics mitigate the threat of fraud?
  • Going beyond biometrics: how can a more in-depth profile of the customer be built?
  • How can the industry best cooperate to flag fraudulent behaviour?
  • Will customers’ biometric recognition profile eventually move with them from bank to bank?
10:55
Questions
11:10
Refreshments

Session Six: Wearables – the next frontier in mobile payments?

11:40
The role of wearables: moving on from mobile
  • What is the scope of wearable technology and how is it a step up from mobile payments?
  • How will consumers benefit? What opportunities are there for banks?
  • What impact might wearables have on cards? Could this be the end?
  • How can wearables secure payments and how can they themselves be secured?
Mike Cowen

Senior Vice President, Digital Payments & Labs

Mastercard

12:00
Advisory session
12:20
Case Study: Chiltern Railways

Automatic payments via beacon technology

In this session, Justin Baines will share his insight into the pioneering use of beacon technology at Chiltern Railways to identify when customers board and disembark trains, automatically debiting current accounts by the correct amount. This innovation by the transport sector has the potential to transform the payments industry as a whole.

Justin Baines

Commercial Director

Chiltern Railways

12:40
Spotlight on fraud: the danger of the ‘passenger customer’

As customers increasingly become ‘passengers’ in the payments process with transactions requiring less engagement and control, what effect could this increasingly passive role have on fraud?

  • How passive is the consumer’s part in a transaction likely to become? 
  • Will an inactive role necessarily lead to an inactive mind-set?
  • What can banks do to overcome the increased apathy caused by new payment methods?
Prof. Darren Duxbury

Behavioural Research in Finance

Newcastle University Business School

Dr Simon McNair

Centre for Decision Research

Leeds University Business School

13:00
Questions
13:10
Lunch

Session Seven: A look outside the industry

14:25
Learning from the leaders: micropayments in the gaming industry

The gaming industry processes vast amounts of micropayments, with mobile wallets, subscription services and aggregation models on the rise. This has fuelled innovation around the ease of use for online and mobile customers. Nick Cockerill will now explore this current area of focus for Sky Betting & Gaming and what the payments industry can learn from it.

Nick Cockerill

Senior Product Manager – Payments and Core Products

Sky Betting & Gaming

14:45
Questions

Session Eight: Internet of Things – the evolution of payments in a connected world

14:50
IoT 101: an introduction to the Internet of Things and its effects on payments
  • What is the Internet of Things? 
  • What impact will IoT have on the payments industry?
  • What are the risks associated with IoT and how can these be addressed?
Nick Telford-Reed

Director of Technology and Innovation

WorldPay

15:10
Advisory session
15:30
Spotlight on fraud: mitigating risk in a connected world

As the Internet of Things takes off and the sheer quantity of data increases, we take a look at what the implications are for fraud.

  • How easy is it to hack into connected devices? 
  • In an ever-connected and increasingly complex payments ecosystem: how might cooperation with manufacturers mitigate fraud risks?
  • Might it be possible to stop fraudsters in their tracks in real-time?
15:50
Questions
16:00
Chair’s closing remarks and end of conference

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Who attends? 

This conference regularly attracts representatives from top retail banks, card issuers, card schemes, online payment, payment process, IT solutions, professional services, and many more. 

Over 150 senior professionals from across the industry attended last year, including: 

  • Accenture
  • ACI Worldwide
  • Aeriandi Limited
  • Alaric Systems
  • Allianz Global Assistance
  • American Express
  • Arxan
  • Bandwidth Recuitment
  • Bank Pekao
  • Banque Saudi Fransi
  • Barclaycard
  • Barclays Group
  • Baringa Partners
  • Bayern Card Services
  • BBVA Group
  • Bluefin Group
  • bpost bank
  • British Gas
  • Capital One
  • Celent
  • Centrica
  • Citibank
  • Corporate Value Associates
  • Danske Bank
  • Diacle
  • Eika
  • Equiniti
  • Eversheds
  • EY
  • Feedzai
  • FICO
  • Financial Conduct Authority
  • Garanti Bank
  • Global Payments
  • Greenings International
  • HM Revenue & Customs
  • HSBC Group
  • Iliad Solutions
  • INFORM
  • ING
  • Ingenico
  • InnoGames
  • Intellect
  • Investec
  • Irdeto
  • iZettle
  • La Caixa
  • Lloyds Banking Group
  • Mastek
  • MasterCard
  • MyBrands Zalando eLogistics
  • Nationwide
  • Nordea Bank
  • Odeabank
  • Omnico Group
  • Paym
  • PSR Group
  • Raiffeisen Bank
  • Royal Bank of Scotland
  • Sainsbury's Bank
  • Santander
  • SAP
  • Sberbank
  • Semafone
  • Shell
  • SIA
  • Swisscard AECS
  • Tesco Bank
  • The Co-operative Banking Group
  • The Currency Cloud
  • Tieto
  • TLT Solicitors
  • Trifork
  • Trustev
  • Truth
  • Turkiye Is Bankasi
  • University of Nottingham
  • Virgin Money
  • Visa
  • VocaLink
  • Volante Technologies
  • WorldPay
  • Yorkshire Building Society

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Venue Details

Radisson Blu Portman, London
22 Portman Square, London W1H 7BG

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