Information Security in Financial Services
Mar 16 2016

Information Security in Financial Services

Prevent, detect, respond: managing the data risks of the digital age

Radisson Blu Portman, London

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Information Security in Financial Services  brings together leading information security experts, regulators and academics to discover solutions to the unique challenges facing data security in the financial sector. 

With the average cost of a data breach in 2015 coming out at $3.8 million - a 23% increase since 2013 - now is the time to secure your business against financial and reputational risks. Join key decision makers across the financial sector to discuss best industry practice for prevention, detection and response to information security challenges. This conference covers all the most pressing issues including regulatory expectations, internal and external threats, methods for safeguarding customer experience and the advantages and risks of collaboration.

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Highlights in 2016: 

  • Heard from those leading innovation in information security, including the CISO at Willis Towers Wilson
  • Networked with more than 100 senior executives from across the industry through our discussion zones and expert panels
  • Explored innovative ways to prevent, detect and respond to new data threats
  • Learned what the future information security landscape will look like
  • Joined the discussion to raise information security up the business and boardroom agenda
  • Keep your sources safe  - the conference operates under The Chatham House Rule


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Wednesday, 16th March 2016

This conference operates under The Chatham House Rule. There is no filming and discussions are protected by strict confidentiality. 

Welcome address by Juliet Knight, Director, Marketforce
Chair’s opening remarks
Peter Randall

Independent Consultant

Session One: An eye on the future – preparing and responding to regulatory change

Keynote opening address

Driving industry change: a business response to the EU General Data Protection Regulation and Emerging Cyber Threats

Matt Palmer

Chief Information Security Officer

Willis Towers Watson

Leader’s Forum

Interpreting new regulatory expectations

  • Exploring the future information security landscape: what is regulation’s ultimate aim?
  • How much of a long-term impact will new regulation have on the financial services?
  • What effect will harmonising data laws have on the financial services?
  • Will increasing regulatory pressure foster a stronger security culture across the sector?
  • Rising to the challenge: what businesses need to do to meet regulatory expectations
  • How can smaller banks and insurers respond to increasing regulatory demands?
  • A pan-European picture: what impact will the EU Regulation have across Europe?
Matt Palmer

Chief Information Security Officer

Willis Towers Watson

Stephan Geering

Director & Chief Privacy Officer for EMEA & APAC


Alastair Barter

Senior Policy Officer, Business and Industry

Information Commissioner’s Office

Olivier Burgersdijk


Head of Strategy

James Snook

Deputy Director: Business, Crime and Skills

OCSIA, Cabinet Office


Session Two: Mitigating internal threats

Changing the security culture
  • An holistic approach to security: how employee behaviour can pose business risks
  • Moving a culture of security up the business agenda
  • Engaging your employees: aligning security policies with operations and outcomes
  • Ending the blame game: ensuring information security is not seen as an isolated IT issue
Gary Cheetham

Former Chief Information Security Officer and Data Protection Officer

NFU Mutual

Intrusion vs. Breach: improving the speed of detection and response
  • Appreciating the risks that each intrusion poses
  • Knowing where you stand: how to benchmark your ability to detect, react and respond
  • Building the capability to prioritise threats and respond in real-time
  • Countering emerging cyber threats through continual monitoring of defences
Matt Ellison

Head of Presales, EMEA


Peer-to-peer discussion

Ensuring vigilance internally

Many threats to security originate from within, so it is vital organisations are aware of the risk and know how to guard against it. Delegates will now have the opportunity to discuss how this threat can best be mitigated.

  • Monitoring against insider data theft: how do we spot suspicious behaviour?
  • How can data access be controlled in the real and virtual world?
  • Tackling the problem: is data theft driven by supply or demand?
  • Damage control: how best can you repair reputation and prevent re-occurrence? 
Feedback to be presented to the conference

Session Three: Balancing customer service and security

Security and the connected customer: overcoming the challenges
  • Aligning security requirements with the needs of the modern consumer
  • The customer perspective: security in the hands and minds of the consumer
  • Balancing business innovation and information security
David Rose

CitiDirect and Digital Security Product Manager EMEA, Treasury and Trade Solutions

Citi, UK

Defending the connected enterprise
  • Differentiating between good and bad behaviour
  • What do our organisations look like to attackers?
  • Tilting the playing field in our favour: evolving the capabilities to the meet the challenge
James Hatch

Director of Cyber Services

BAE Systems Applied Intelligence

Lunch hosted by LogRhythm

Session Four: Analysing current hacker trends and establishing a strategic defence

Knowing your enemy: ensuring awareness of current security challenges
Dr Z. Cliffe Schreuders

Senior Lecturer, Computer Security and Ethical Hacking

Leeds Beckett University

Discussion Zones

In this session, the room will be divided into three zones and delegates will discuss the following questions in round tables. Each zone will have an industry leader who will facilitate discussion. After twenty minutes the facilitators will then take to the stage and share feedback with the audience.

Zone 1

  • What new methods and technologies are hackers currently using? How can you prepare?
  • Evolving malware, evolving security: what new security measures offer better protection?
  • Beating hackers at their own game: do penetrative tests spot system weaknesses first?
  • How do you ensure the security of third parties?

Nigel Harrison, Director Business Engagement, Cyber Security Challenge UK

Zone 2

  • What new technologies can achieve real-time data analysis in the face of rising capacity?
  • Surveillance across multiple platforms: understanding and overcoming the challenges
  • Managing the volumes: how can smaller banks and insurers execute big data analytics?

Gary Cheetham, Chief Information Security Officer & Data Protection Officer, NFU Mutual

Zone 3

  • What makes an effective data loss response plan?
  • Attacks on smaller banks and insurers: how do you respond to ransomware?
  • Active defence: demystifying hacking back – is it worth it and what are the risks?
  • Managing the brand: how do you deal with reputational damage? 

Peter Randall, Independent Consultant

Nigel Harrison

Director Business Engagement

Cyber Security Challenge UK

Gary Cheetham

Former Chief Information Security Officer and Data Protection Officer

NFU Mutual

Peter Randall

Independent Consultant


Session Five: Eager ears, hesitant voices – overcoming the collaboration Catch-22

Encouraging cross-industry collaboration: understanding the obstacles
  • Exploring the risks and benefits 
  • Is competition preventing total collaboration?
  • Saving face: is the real barrier to collaboration caused by the industry itself?
Snizhana Yesaulenko

Group Risk Manager


Learning lessons: collaboration on fraud and insurance
Mark Allen

Manager, Fraud & Financial Crime - Policy Directorate

Association of British Insurers


Session Six: A view from the top

Keynote closing address

Towards greater cyber resilience

Alastair Allison

Chief Risk Officer

Zurich UK General Insurance

Chair's closing remarks and end of conference
Peter Randall

Independent Consultant

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Who can you meet?

Attendee breakdown by job title

More than 100 key decision makers from the financial service and data security sectors attended Information Security in Financial Services 2016, including representatives of:

  • Ageas Insurance
  • Agfe
  • AIG UK Services
  • Aldermore Bank
  • Allianz Group
  • Allianz Insurance
  • Alvarez & Marsal
  • American Express
  • Aon Group
  • Association of British Insurers
  • Aviva
  • BAE Systems
  • Bank of England
  • Bank of Ireland
  • Barclays Bank
  • Barclays Group
  • BATS Chi-X Europe
  • Black Duck Software
  • BlackRock
  • BNY Mellon
  • Bottomline Technologies
  • Cabinet Office
  • Canada Life
  • Citibank
  • Citigroup
  • Collingwood Insurance
  • Cyber Security Challenge
  • CyberSecurityJobsite
  • Earth Capital Partners
  • Ecobank
  • Euroclear
  • Europol
  • Financial Conduct Authority
  • FIS
  • Garrison
  • Honda
  • HSBC Bank
  • HSBC Group
  • Huntsman Security/Tier 3
  • Information Commissioners Office
  • Intrinsic Financial Services
  • Invesco Perpetual
  • JLT Specialty
  • KBC Group
  • Lancashire Insurance
  • Leeds Beckett University
  • LeftShift
  • Legal & General
  • Lloyds Banking Group
  • LV=
  • MasterCard
  • Mediterranean Bank
  • Metro Bank
  • MGM Advantage Services Ltd
  • Munich Re
  • National Australia Bank
  • Nationwide
  • NFU Mutual
  • OneSavings Bank
  • Partnership
  • Permanent TSB
  • Pimco
  • Premium Credit
  • Prudential
  • PwC
  • Rabobank Group
  • Raphaels Bank
  • Remora
  • Resolute Management Services
  • Rietumu Banka
  • Royal Bank of Scotland
  • RSA Group
  • Sanlam
  • Santander
  • Schroders
  • SETL
  • Standard Chartered Bank
  • State Street Global Markets
  • Tesco Underwriting
  • The Depository Trust & Clearing Corporation
  • TLO Risk Services Limited
  • UBL
  • UBS Bank
  • UK Bond Network
  • VentureFounders
  • Verint Systems
  • Visa
  • Visa Europe
  • Vojvodjanska Banka
  • Vörður
  • vrs Vericlaim UK
  • Wealth Wizards Advisors Ltd.
  • Willis Towers Watson
  • Winterflood Securities
  • Zurich Global Corporate
  • Zurich Insurance Group

This conference operates under The Chatham House Rule. There will be no filming and discussions will be protected by strict confidentiality.

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