The Future of Air Transport
Dec 06-07 2016

The Future of Air Transport

Innovation, growth and evolving business models

Radisson Blu Portman, London

Join us for the 24th annual The Future of Air Transport conference to hear aviation’s most prominent figures discuss key strategic challenges and opportunities.

This event will cover the industry’s most pressing issues. Explore developments in the low-cost long-haul market, the convergence of full service and low-cost business models, and innovative technologies in the search for true customer-centricity. Don’t miss this opportunity to join key influencers in exploring the dynamism at the heart of the industry with over 200 of your peers.

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Key reasons to attend

  • Explore the inner-workings of the minds of 10+ C-level speakers
  • Get to grips with evolving business models and discover whether more recent developments are sustainable moving forward
  • Uncover the secrets to becoming a passenger-focused business and the technologies employed to aid the process
  • Learn about the increased push towards innovation and the driving forces behind it
  • Network with senior airline executives from across the globe



Get the international perspective on the most important topics at The Future of Air Transport, which consistently attracts delegates from around the world.

 

Map showing delegate nationality at The Future of Air Transport

Speakers confirmed for 2016

View all speakers »


Programme

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Tuesday, 6th December 2016

09:00
Welcome address by Philip Doyle, Director, Marketforce
09:05
Chairman’s opening remarks

Session One: Leaders’ Forum: dynamism, competition and growth in the aviation market

09:10
Panel Discussion & Questions

As the industry continues to make the most of the low fuel prices, strategies have changed in response to this environment. With business models continuing to converge and increased competition on many routes, the combination of reasonable fares and high quality service is more important than ever. Despite this dynamism, margins are still tight. This session will look at the opportunities and challenges that lie ahead for the industry.

  • How are legacy carriers adapting to the more competitive long-haul market?
  • How can low-cost carriers maximise on growth potential in point-to-point services?
  • How sustainable is the low-cost long-haul model, especially if fuel prices rise?
  • To what extent will the renaissance of the ultra-long-haul model be long-lasting?
  • What are the implications of current market trends on global alliances?
  • To what extent are airlines tackling the potential impact of over-capacity on profitability?
  • How can technology be harnessed to ensure airlines meet customer expectations?
  • Is Open Skies really moving forward? Are airlines able to expand more freely?

Further speaker to be confirmed

Bjørn Kjos

Chief Executive Officer

Norwegian

Coskun Kilic

Chief Financial Officer

Turkish Airlines

David O'Brien

Chief Commercial Officer

Ryanair

09:50
Beyond take-off: thriving as a low-cost carrier in the long-haul market
  • Entering the low-cost market: is now the right time to commence operations?
  • How can low-cost carriers build a successful brand in an established ecosystem?
  • How can airlines keep costs low on long-haul routes?
  • How quickly can low-cost long-haul airlines expand?
Bjørn Kjos

Chief Executive Officer

Norwegian

10:10
A 21st century airline: keeping pace in the changing environment
  • How concerned should full service carriers be about new entrants and business models?
  • Diversifying the customer proposition: full service as an aspect of a broader portfolio
  • Leveraging the benefits of cooperation to maintain an operational stronghold
  • How can legacy carriers benefit from implementing emerging technologies?
Craig Kreeger

Chief Executive Officer

Virgin Atlantic

10:30
Moving forward: where next for low-cost carriers?
  • Are business models continuing to converge with full service carriers?
  • How can airlines stay alert and find innovative ways to lower costs?
  • Great customer experience: offering passengers more than a low fare
  • How can low-cost airlines ensure consistent quality while increasing partnerships?
David O'Brien

Chief Commercial Officer

Ryanair

10:50
Advisory session
11:20
Questions
11:30
Refreshments

Session Two: Enhancing the passenger journey by investing in digital

11:50
Revolutionising the customer experience from booking to landing
  • How can airlines successfully transition to being mobile first?
  • Making the most of the new wave of tech-heavy airports
  • BYOD: modernising the in-flight entertainment experience
  • Overcoming the challenge of connectivity in the clouds

Speaker to be confirmed

12:10
Winning on the ground: the key to utilisation and a seamless passenger experience
  • Delivering significant opportunities to speed up turnarounds
  • Cut down on wasting time: pleasing customers and improving efficiency
  • Learn how your airline can get more from its fixed assets using electric taxi systems
Isaiah Cox

Chief Executive Officer

WheelTug

12:30
Using biometrics at every turn: improving the passenger journey and security

Using biometrics at every turn: improving passenger experience and security

This session looks at Aruba Happy Flow, an innovative passenger-focused pilot project. This cooperative effort by Aruba, The Netherlands, Aruba Airport Authority N.V., Schiphol Group and KLM has been designed to streamline the passenger process, making it fast and secure.

Annet Steenbergen

Coordinator Happy Flow and Preclearance

Government of Aruba

12:50
Questions
13:00
Lunch

Session Three: Alliances and joint ventures: tackling the evolution of relationships

14:15
Case Study

Joint ventures and partnerships: the Etihad model

This session looks at how Etihad have pioneered partnership-led expansion with over 35 partner airlines across the globe to maximise market access and increase route flexibility. Bruno Matheu will explore the nature of the relationship and how it works for them.

Bruno Matheu

Chief Executive Officer – Airline Equity Partners

Etihad Airways

14:35
Case Study

The dawn of a new class of alliance

This session looks at the first ever LCC alliance: U-FLY, made up of HK Express, Lucky Air, Urumqi Air and West Air. This alliance is a game-changer for the industry, making travel more flexible and accessible in the Asia-Pacific region.

Andrew Cowen

Chief Executive Officer

HK Express & U-FLY

14:55
Questions
15:00
Advisory session
15:20
Peer-to-peer discussion

The evolution of inter-airline relationships

During this session delegates will have the opportunity to brainstorm ideas focusing on how to make the most of partnerships and associations and how they see this changing over the coming years. The questions below are to be discussed at your tables. Following this, a nominated representative from each table will feedback ideas and conclusions to the Chair and speakers for comment. 

  • Are joint ventures and increased consolidation a threat to global alliances?
  • To what extent can the negativity around low-cost subsidiaries joining alliances be alleviated?
  • Will alliance membership for large low-cost airlines ever be the norm? How can the interests of full service and low-cost members be balanced?
  • How can technology add value and strengthen relationships in alliances?
15:40
Refreshments

Session Four: From low fuel prices to biofuels: creating a sustainable future for airlines

16:10
Taking advantage of low fuel prices: scrutinising airlines’ performance
  • How are airlines responding to the low fuel price? 
  • What lessons must be learned from previous periods of low fuel prices?
  • Oil: how low for how long?
  • Who will be the winners and the losers in this era of low price fuel?
Andrew Lobbenberg

European Equity Research Sector Head Transport

HSBC

16:30
Advisory session
16:50
Fuelling innovation: continuing the transformation towards sustainability
  • How can airlines capitalise on lower costs to drive investment in green technologies? 
  • Opportunities to effectively integrate and use biofuel
  • Ensuring the infrastructure is in place to promote a culture of innovation
Jonathon Counsell

Group Head of Sustainability

IAG

17:10
Questions
17:20
Progress towards a new global climate agreement

Speaker to be confirmed

17:40
Questions
17:45
End of day one followed by drinks reception

Wednesday, 7th December 2016

09:10
Chairman’s opening remarks

Session Five: Winning the battle for the 21st century customer

09:15
Keynote opening address

Excelling at putting the customer first: recognising our most important asset

Skúli Mogensen

Chief Executive Officer

WOW air

09:35
Questions
09:40
Tailoring the customer experience: personalising and strengthening relationships
  • Knowing your customer: which passengers suit which airlines?
  • Appealing to the right people: optimising data use to deliver results
  • Utilising structured and unstructured data to build a better picture of customers
  • Keeping the customer engaged and extending potential reach
Paul Simmons

Chief Commercial Officer

Malaysia Airlines

10:00
Advisory session
10:20
Global distribution systems: making external channels work for airlines
  • Should airlines be more involved in the evolution of global distribution systems? 
  • How are information aggregators reshaping the environment?
  • Is there an argument for focusing on driving direct bookings?
Duncan Bureau

Vice President, Global Sales

Air Canada

10:40
Refreshments
11:10
Case Study – PINS

The frequent flyer loyalty program with a loyalty currency

This session looks at the success of airBaltic’s ground-breaking loyalty program PINS. This program enables customers to collect PINS by flying with the airline, but also by using the services of other members of the scheme, including hotels, rental cars, restaurants and online retailers.

Gabi Kool

Chief Executive Officer

PINS

11:30
Advisory session
11:50
Peer-to-peer discussion

Nurturing customer loyalty: flying high in an increasingly brand-focused industry

During this session delegates will have the opportunity to brainstorm ideas focusing on how to maximise on the channels available to attract and retain customers. The questions below are to be discussed at your tables. Following this, a nominated representative from each table will feedback ideas and conclusions to the Chair and speakers for comment.

  • What must be done to achieve a seamless, personalised experience at every stage of the customer relationship? 
  • What can be done alongside personalisation to enhance customer loyalty?
  • How can various channels be utilised in the evolution of the customer experience?
  • What must we learn from other customer-centric industries?
Paul Simmons

Chief Commercial Officer

Malaysia Airlines

Duncan Bureau

Vice President, Global Sales

Air Canada

Gabi Kool

Chief Executive Officer

PINS

Session Six: Regional focus: an outlook from the Middle East

12:10
Air Arabia: leading the way for low-cost air travel in the MENA region

This session looks at how Air Arabia has challenged the market in the Middle East by introducing and thriving as a low-cost alternative. Adel Ali will examine the potential of this business model in the region and provide an outlook for the years ahead.

Adel Ali

Chief Executive Officer

Air Arabia

12:30
Lunch

Session Seven: An investigation into aircraft ordering and its impacts

13:45
What now and where next for aircraft purchasing?
  • Have we passed the peak of airlines ordering new aircraft? 
  • How are aircraft orders changing the modern airline fleet?
  • What next? How will capacity expansion impact profitability in the future?
Chris Tarry

Chairman

CTAIRA

14:05
Advisory session
14:25
Panel Discussion & Questions

Addressing the impact of future capacity: what are the implications on infrastructure on the ground and in the air?

  • What is the scale of the capacity problem?
  • What regions are at the core of the capacity issue?
  • What can be done to existing infrastructure to make it more fit for purpose?
  • Efficiency of operations on the ground: how to increase throughput?
  • What new opportunities are emerging to respond to current issues?
  • How should infrastructure projects change going forward?
John Holland-Kaye

Chief Executive Officer

Heathrow Airport

Andrés Bello

Chief Operating Officer

Air Europa Líneas Aéreas

Andy Shand

GM Customer Affairs Airlines & Business Aviation

National Air Traffic Services

Henrik Littorin

Senior Analyst

Swedavia

Session Eight: Focus on Open Skies

15:05
Keynote closing address

The EU aviation strategy: one year on

Filip Cornelis

Acting Director, Aviation and International Transport Affairs

European Commission

15:25
Questions
15:30
Chairman’s closing remarks and end of conference

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Who attends? 

Here is a sample of companies that attended our 2015 conference: 

  • Aalborg Airport AMBA
  • Abu Dhabi Department of Transport
  • Accenture
  • Adria Airways
  • Aer Lingus Group
  • Air BP
  • Air Canada
  • Air France KLM
  • Air New Zealand
  • airBaltic
  • Amadeus Group
  • Arthur D Little
  • Asia Miles
  • ASL Aviation Group
  • Austrian Airlines Group
  • AviancaTaca
  • Aviation Economics
  • Avinor
  • BH Airline
  • Blink
  • Blue Air
  • Bluebox Avionics
  • Braathens Regional
  • British Airways
  • Brussels Airlines
  • Cathay Pacific Airways
  • Chiltern Railways
  • China Southern Airlines
  • City University London
  • Cityjet
  • Civil Aviation Authority
  • Clece Airport Services
  • Coyne Airways
  • CSC
  • Dell Solutions
  • Dublin Airport Authority
  • easyJet
  • Emirates Airline
  • Estonian Air
  • Ethiopian Airlines
  • Etihad Airways
  • Euromoney
  • Fastjet
  • FINAVIA
  • Finnair
  • First Air
  • Flightglobal
  • Fly 540
  • FMI Air
  • Fraport
  • Gategroup
  • Gatwick Airport
  • Gerard Daniels
  • Germanwings
  • Global Institute of Aviation
  • Go Air
  • Gulf Air
  • Hahn Air
  • Hainan Airlines Co
  • Heathrow Airport
  • Helvetic Airways
  • Hop Airlines
  • HSBC Bank
  • IATA
  • Iberia Airlines
  • International Airlines Group
  • Irish Aviation Authority
  • J Clay Consulting
  • Japan Airlines
  • Jersey Airport
  • Jet2.com
  • LOT Polish Airlines
  • Loyalty Advantage
  • Lufthansa Airlines
  • Lufthansa Consulting
  • Lufthansa Systems
  • Luxair
  • Mega Maldives Air
  • Middle East Airlines
  • Ministry of Enterprise and Innovation
  • Norwegian Air Shuttle
  • NRi Digital
  • Nyras
  • Oman Air
  • Oslo Airport
  • PA Consulting Group
  • Privatair
  • PwC
  • Regulatory DataCorp
  • Rolls Royce
  • Royal Bank of Scotland Corporate & Financial Markets
  • Royal Jordanian Airlines
  • Ryanair
  • Sabre Airline Solutions
  • Sach Aviation Capital
  • Salzburg Airport W A Mozart
  • SAS Group
  • SATA Air Acores
  • Schiphol Group
  • SH&E
  • Shannon Airport
  • Snecma
  • Sojern
  • South African Airways
  • SR Technics Group
  • Star Alliance Services
  • Stavanger Airport
  • Swedavia
  • Swiss International Airlines
  • TAP Air Portugal
  • Thales Communications
  • The WheelTug
  • Titan Airways
  • TripAdvisor
  • TUI Travel
  • Turkish Airlines
  • U.S. Department of Transportation
  • Virgin Atlantic Airways
  • WELCOME Airport Services
  • WOW Air

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Group bookings of 3 or more people will receive an automatic 15% discount. Prices listed exclude VAT.
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£1,145.00 + VAT Until 30/09/16
£1,295.00 + VAT Until 11/11/16
£1,395.00 + VAT Standard
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-£315.00
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TOTAL
£1250.00

Complimentary Places for Airlines

Complimentary places are available to senior airline professionals - apply now to secure your place*

*Please note complimentary places are for senior professionals in airlines only and are not available to airports, consultants, solution providers or professional services. All places are awarded at the discretion of the event organiser whose decision is final.


Venue Details

Radisson Blu Portman, London
22 Portman Square, London W1H 7BG

Venue Website »

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