Join us for the 24th annual The Future of Air Transport conference to hear aviation’s most prominent figures discuss key strategic challenges and opportunities.
This event will cover the industry’s most pressing issues. Explore developments in the low-cost long-haul market, the convergence of full service and low-cost business models, and innovative technologies in the search for true customer-centricity. Don’t miss this opportunity to join key influencers in exploring the dynamism at the heart of the industry with over 200 of your peers.
Key reasons to attend
- Explore the inner-workings of the minds of 10+ C-level speakers
- Get to grips with evolving business models and discover whether more recent developments are sustainable moving forward
- Uncover the secrets to becoming a passenger-focused business and the technologies employed to aid the process
- Learn about the increased push towards innovation and the driving forces behind it
- Network with senior airline executives from across the globe
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Speakers confirmed for 2016
Tuesday, 6th December 2016
Session One: Leaders’ Forum: dynamism, competition and growth in the aviation market
As the industry continues to make the most of the low fuel prices, strategies have changed in response to this environment. With business models continuing to converge and increased competition on many routes, the combination of reasonable fares and high quality service is more important than ever. Despite this dynamism, margins are still tight. This session will look at the opportunities and challenges that lie ahead for the industry.
- How are legacy carriers adapting to the more competitive long-haul market?
- How can low-cost carriers maximise on growth potential in point-to-point services?
- How sustainable is the low-cost long-haul model, especially if fuel prices rise?
- To what extent will the renaissance of the ultra-long-haul model be long-lasting?
- What are the implications of current market trends on global alliances?
- To what extent are airlines tackling the potential impact of over-capacity on profitability?
- How can technology be harnessed to ensure airlines meet customer expectations?
- Is Open Skies really moving forward? Are airlines able to expand more freely?
- Entering the low-cost market: is now the right time to commence operations?
- How can low-cost carriers build a successful brand in an established ecosystem?
- How can airlines keep costs low on long-haul routes?
- How quickly can low-cost long-haul airlines expand?
- Disruptive partnerships: Virgin Atlantic’s answer to new entrants and business models
- Keeping pace in the holiday business: making major changes to stay ahead of the market
- The customer proposition: how can an airline continuously move forward while staying true to its brand values?
- Championing innovation and how it can it be used effectively
- Are business models continuing to converge with full service carriers?
- How can airlines stay alert and find innovative ways to lower costs?
- Great customer experience: offering passengers more than a low fare
- How can low-cost airlines ensure consistent quality while increasing partnerships?
Session Two: Enhancing the passenger journey by investing in digital
- How can airlines successfully transition to being mobile first?
- Making the most of the new wave of tech-heavy airports
- BYOD: modernising the in-flight entertainment experience
- Overcoming the challenge of connectivity in the clouds
Speaker to be confirmed
- Delivering significant opportunities to speed up turnarounds
- Cut down on wasting time: pleasing customers and improving efficiency
- Learn how your airline can get more from its fixed assets using electric taxi systems
Using biometrics at every turn: improving passenger experience and security
This session looks at Aruba Happy Flow, an innovative passenger-focused pilot project. This cooperative effort by Aruba, The Netherlands, Aruba Airport Authority N.V., Schiphol Group and KLM has been designed to streamline the passenger process, making it fast and secure.
Session Three: Alliances and joint ventures: tackling the evolution of relationships
Joint ventures and partnerships: the Etihad model
This session looks at how Etihad have pioneered partnership-led expansion with over 35 partner airlines across the globe to maximise market access and increase route flexibility. Bruno Matheu will explore the nature of the relationship and how it works for them.
The dawn of a new class of alliance
This session looks at the first ever LCC alliance: U-FLY, made up of HK Express, Lucky Air, Urumqi Air and West Air. This alliance is a game-changer for the industry, making travel more flexible and accessible in the Asia-Pacific region.
The evolution of inter-airline relationships
During this session delegates will have the opportunity to brainstorm ideas focusing on how to make the most of partnerships and associations and how they see this changing over the coming years. The questions below are to be discussed at your tables. Following this, a nominated representative from each table will feedback ideas and conclusions to the Chair and speakers for comment.
- Are joint ventures and increased consolidation a threat to global alliances?
- To what extent can the negativity around low-cost subsidiaries joining alliances be alleviated?
- Will alliance membership for large low-cost airlines ever be the norm? How can the interests of full service and low-cost members be balanced?
- How can technology add value and strengthen relationships in alliances?
Session Four: From low fuel prices to biofuels: creating a sustainable future for airlines
- How are airlines responding to the low fuel price?
- What lessons must be learned from previous periods of low fuel prices?
- Oil: how low for how long?
- Who will be the winners and the losers in this era of low price fuel?
- How can airlines capitalise on lower costs to drive investment in green technologies?
- Opportunities to effectively integrate and use biofuel
- Ensuring the infrastructure is in place to promote a culture of innovation
Speaker to be confirmed
Wednesday, 7th December 2016
Session Five: Winning the battle for the 21st century customer
Excelling at putting the customer first: recognising our most important asset
- Knowing your customer: which passengers suit which airlines?
- Appealing to the right people: optimising data use to deliver results
- Utilising structured and unstructured data to build a better picture of customers
- Keeping the customer engaged and extending potential reach
- Should airlines be more involved in the evolution of global distribution systems?
- How are information aggregators reshaping the environment?
- Is there an argument for focusing on driving direct bookings?
The frequent flyer loyalty program with a loyalty currency
This session looks at the success of airBaltic’s ground-breaking loyalty program PINS. This program enables customers to collect PINS by flying with the airline, but also by using the services of other members of the scheme, including hotels, rental cars, restaurants and online retailers.
Nurturing customer loyalty: flying high in an increasingly brand-focused industry
During this session delegates will have the opportunity to brainstorm ideas focusing on how to maximise on the channels available to attract and retain customers. The questions below are to be discussed at your tables. Following this, a nominated representative from each table will feedback ideas and conclusions to the Chair and speakers for comment.
- What must be done to achieve a seamless, personalised experience at every stage of the customer relationship?
- What can be done alongside personalisation to enhance customer loyalty?
- How can various channels be utilised in the evolution of the customer experience?
- What must we learn from other customer-centric industries?
Session Six: Regional focus: an outlook from the Middle East
This session looks at how Air Arabia has challenged the market in the Middle East by introducing and thriving as a low-cost alternative. Adel Ali will examine the potential of this business model in the region and provide an outlook for the years ahead.
Session Seven: An investigation into aircraft ordering and its impacts
- Have we passed the peak of airlines ordering new aircraft?
- How are aircraft orders changing the modern airline fleet?
- What next? How will capacity expansion impact profitability in the future?
Addressing the impact of future capacity: what are the implications on infrastructure on the ground and in the air?
- What is the scale of the capacity problem?
- What regions are at the core of the capacity issue?
- What can be done to existing infrastructure to make it more fit for purpose?
- Efficiency of operations on the ground: how to increase throughput?
- What new opportunities are emerging to respond to current issues?
- How should infrastructure projects change going forward?
Session Eight: Focus on Open Skies
The EU aviation strategy: one year on
Who can you meet in 2016?
Here is a sample list of companies already confirmed to attend The Future of Air Transport this year:
- Aalborg Airport AMBA
- Aer Lingus Group
- Aerolineas Argentinas
- Air Arabia
- Air Canada
- Air Europa Lineas Aereas
- Air India
- Air New Zealand
- British Airways
- Brussels Airlines
- China Southern Airlines
- Coyne Airways
- Etihad Airways
- European Commission
- FITS Aviation
- FMI Air
- Government of Aruba
- Heathrow Airport
- Hong Kong Express
- Helvetic Airways
- Hop Airlines
- HSBC Bank
- Iberia Airlines
- International Airlines Group
- Japan Airlines
- Jetstar Airlines
- LOT Polish Airlines
- Lufthansa Airlines
- Malaysia Airlines
- National Air Traffic Services
- Norwegian Air Shuttle
- Qatar Airways
- Royal Brunei Airlines
- Safran Aircraft Engines
- South African Airways
- SriLankan Airlines
- Titan Airways
- Turkish Airlines
- VietJet Air
- Virgin Atlantic Airways
- WOW Air
Get the international perspective on the most important topics at The Future of Air Transport, which consistently attracts delegates from around the world.
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Complimentary Places for Airlines
Complimentary places are available to senior airline professionals - apply now to secure your place*
*Please note complimentary places are for senior professionals in airlines only and are not available to airports, consultants, solution providers or professional services. All places are awarded at the discretion of the event organiser whose decision is final.
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