Many thanks for attending the IEA and Marketforce's inaugural Financial Services Operations conference. We hope that you found the event valuable and that is has provided food for thought. Over the two days representatives from across the financial services sector provided insights into some of the major challenges facing the industry today. Various key themes emerged throughout the conference, with particular reference to the apparent conflict between the drive to reduce costs and the need to improve customer service.
Work has already begun on next year's conference and if you would like to ensure that your views and interests are represented, please get in touch with Kerry on knorman@marketforce.eu.com.
This section of the website provides exclusive access to the conference presentations, which may be found by following the links on the left.
You may be interested in our 11th annual The Future of Retail Banking conference in June, please click here to learn more. To find details of our other forthcoming events click the "Conferences" button at the top of the page.
If you are interested in speaking opportunities at Marketforce conferences or special interest groups, please contact the Conference Production team on speakers@marketforce.eu.com.
For enquires regarding future sponsorship opportunities please contact Charlie on cmaclean@marketforce.eu.com
