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IEA
The IEA & Marketforce's 3rd Annual Conference
The Future of Retail
Beating the downturn: innovative strategies to stay ahead
2nd & 3rd July 2008, Radisson SAS Portman, London
 
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The Future of Retail - Programme - 2nd July

DAY ONE, Wednesday 2nd July 2008
  • 09:15 -
    Welcome address by John Lawrence, Marketing Director, Marketforce
  • 09:20 -
    Introduction to the Institute of Economic Affairs by
    John Blundell, Director General, Institute of Economic Affairs
  • 09:25 -
    Chairman’s opening remarks
    Jane Milne
    Director of Business Environment, The British Retail Consortium
SESSION ONE: GROWING THE BOTTOM LINE IN A COMPETITIVE INDUSTRY
  • 09:30 -
    Strategic panel discussion

    In this session our panel of leading industry thinkers will put forward their thoughts on the most pressing strategic concerns for retailers today, before outlining their suggestions on what practical steps are required to secure success.

    Nick Robertson
    Chief Executive Officer, ASOS
    John Murphy
    Managing Director, High and Mighty
    Paul O’Brien
    Managing Director, Virgin Experience Days
  • 10:10 -
    INTERACTIVE DISCUSSION SESSION
    • What are the main hurdles facing retailers in today's economic climate?
    • How can the most critical improvements best be achieved?
    • What examples of best practice are there to inspire the industry?
  • 10:45 -
    Refreshments
SESSION TWO: EXAMINING SUCCESSFUL BUSINESS STRATEGIES
  • 11:15 -
    CASE STUDY: Finding your niche and knowing your customers
    John Murphy
    Managing Director, High and Mighty
  • 11:35 -
    CASE STUDY: Engaging customers with a strong proposition
    Ella Heeks
    Ethics Director and Former Managing Director, Abel & Cole
  • 11:55 -
    Questions
SESSION THREE: THE GREEN AGENDA AND ETHICAL RETAILING
  • 12:05 -
    Practical steps to cater for the environmentally concerned consumer
    Hilary Jones
    Ethics Director, Lush
  • 12:25 -
    Sustainable retailing: a contradiction or an opportunity?
    Dr Alan Knight OBE
    Sustainable Development Commissioner, and Sustainable Development Director, Wyevale Garden Centres
  • 12:45 -
    Questions
12:55 -
Lunch hosted by Imparta
SESSION FOUR: ANALYSING THE ECONOMIC OUTLOOK
In this session, two leading economists will outline their predictions for the economic conditions affecting the future of the retail market, highlighting some of the key challenges the industry will face in the foreseeable future.
  • 14:25 -
    Graeme Leach's predictions for the economic conditions affecting the future of the retail market
    Graeme Leach
    Chief Economist & Director of Policy, Institute of Directors
  • 14:40 -
    Dr Peter Warburton's predictions for the economic conditions affecting the future of the retail market
    Peter Warburton
    Director, Economic Perspectives Limited
  • 14:55 -
    Discussion: how is the retail landscape changing?
SESSION FIVE: SUCCESSFUL MANAGEMENT OF HUMAN RESOURCES
  • 15:15 -
    Getting the best out of your most valuable resource
    Richard Barkey
    Chief Executive Officer, Imparta
    Paul Peplow
    Head of Talent Development - Consumer Channels, O2
  • 15:35 -
    Questions
  • 15:40 -
    Refreshments
SESSION SIX: BOOSTING REVENUE WITH CUSTOMER INSIGHTS
  • 16:10 -
    Profiling the customers of the future
    Tamar Kasriel
    Managing Director, Futureal
  • 16:30 -
    Examining effective brand and marketing strategies
    Rick Bendel
    Executive Marketing Director, Asda
  • 16:50 -
    Questions
17:00 -
Chairman’s closing remarks and end of day one
ImpartaJavelin Group
 
 

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