The Future of UK Postal Services - Programme - 30th June
SESSION ONE: A NEW FRAMEWORK FOR BRITAIN’S POSTAL INDUSTRY
09:45 -
Welcome address and chairman's opening remarks by David Saunders, Managing Director, Marketforce
10:00 -
The Royal Mail transformation journey Mark Higson
Managing Director Letters, Royal Mail
10:30 -
Securing a future of the postal industry Lord Young of Norwood Green
Minister for Postal Affairs and Employment Relations, Department for Business, Innovation and Skills
10:55 -
Questions
11:00 -
Refreshments
SESSION TWO: BEYOND THE HOOPER REPORT - IDENTIFYING AND RESPONDING TO INDUSTRY CHALLENGES
11:30 -
Securing the USO and a future for post Dave Ward
Deputy General Secretary, CWU
11:50 -
A sustainable postal service fit for purpose Jonathan Djanogly MP
Shadow Minister for Business, Innovation and Skills,
12:10 -
Alternative models for the industry John Thurso MP
Shadow Secretary of State for Business, Innovation and Skills, Liberal Democrats
12:30 -
The future for postal services regulation in the UK Nigel Stapleton
Chairman, Postcomm
12:50 -
Questions and debate
13:10 -
Introduction to the IEA
Philip Booth, Editorial and Programme Director, IEA
13:15 -
Lunch
SESSION THREE: SURVIVE OR THRIVE? A SUSTAINABLE AND COMPETITIVE MARKET Chairman’s opening remarks Steve Lawson, Editor, Hellmail
14:15 -
A sustainable future for the Post Office Alan Cook
Managing Director, Post Office
14:35 -
Questions
14:40 -
Modernise or decline: outlining key challenges facing the sector Richard Hooper CBE
Chair of the Independent Review of the Postal Services Sector,
15:00 -
A new era of competition: towards a sustainable market? Nick Wells
Chief Executive Officer, TNT Post UK
15:20 -
Breaking the status quo: a challenge the industry must embrace John Coghlan
Chief Executive Officer, DX Group
15:40 -
Questions
15:55 -
Refreshments
SESSION FOUR: MEETING EVOLVING CUSTOMER NEEDS IN A CHANGING MARKET
16:25 -
Understanding customer needs: innovative mail solutions for a changing market Simon Campbell
Chief Executive Office, ViaPost
16:45 -
Questions
16:50 -
KEYNOTE CLOSING ADDRESS: Putting customers at the heart of postal service provision Robert Hammond
Head of Regulated Industries, Consumer Focus
17:15 -
Questions
17:20 -
Chairman's closing remarks and close of conference