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IEA
The IEA & Marketforce's 7th Annual Conference
The Future of UK Postal Services
Modernisation, competition and the market: where next for the industry?
25th June 2008, The Café Royal, London
 
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The Future of UK Postal Services - Programme - 25th June

09:15 -
Welcome address by John Lawrence, Marketing Director, Marketforce
09:20 -
Introduction to the Institute of Economic Affairs by John Blundell, Director General, Institute of Economic Affairs
09:25 -
Chairman’s opening remarks
Guy Hains
President & CEO EMEA, Computer Sciences Corporation
SESSION ONE – THE CHANGING FACE OF THE POSTAL MARKET: HOW ARE COMPANY STRATEGIES EVOLVING?
  • 09:30 -
    Transforming Royal Mail into a sustainable business
    Adam Crozier
    Chief Executive Officer, Royal Mail Group
  • 10:10 -
    Questions
  • 10:30 -
    Refreshments
  • 11:00 -
    Competing with Royal Mail: combining access with an end-to-end delivery network
    Nick Wells
    Chief Executive Officer, TNT Post
  • 11:25 -
    Innovation and efficiency in a changing market: the role of IS
    Guy Hains
    President & CEO EMEA, Computer Sciences Corporation
  • 11:50 -
    Adapting to an evolving market: how are DX group staying competitive?
    James Greenbury
    Deputy Chairman and Group Chief Executive Officer, DX Group
  • 12:15 -
    Questions
12:30 -
Lunch hosted by CSC
SESSION TWO - ENSURING SUSTAINABLE COMPETITION: WHAT IS THE FUTURE ROLE OF REGULATION?
  • 13:45 -
    Stimulating effective competition and reducing the regulatory burden: how will this be achieved?
    Nigel Stapleton
    Chairman, Postcomm
  • 14:10 -
    The future of the UK Postal Market: the need for change
    Guy Buswell
    Chief Executive Officer, Business Post Group
  • 14:35 -
    CASE STUDY – Sweden: creating an effective competitive framework
    Marianne Treschow
    Director General, PTS, Sweden
  • 15:00 -
    Questions
  • 15:25 -
    Refreshments
SESSION THREE - ADAPTING TO CHANGING CUSTOMER REQUIREMENTS
  • 15:55 -
    The changing role of mail: responding to evolving customer needs
    Michael Tickner
    Chief Executive Officer, Zip Mail
  • 16:20 -
    CUSTOMER CASE STUDY: What do customers want? Analysing the prospect for long-term demand
    Mike Case
    Procurement Executive – Marketing Services, E.ON
  • 16:45 -
    Creating a customer oriented business: hybrid mail and mobile technologies
    John Hughes
    Managing Director, Regional Mail Services
  • 17:05 -
    Questions
  • 17:25 -
    Chairman’s concluding remarks and close of conference
CSC: A first class delivery partner
 
 

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