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IEA
The IEA & Marketforce’s 8th Annual Conference
The Future of UK Postal Services
Towards a new framework: a critical update for the industry
30th June 2009, Le Méridien Piccadilly, London
 
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The Future of UK Postal Services - Programme - 30th June

SESSION ONE: A NEW FRAMEWORK FOR BRITAIN’S POSTAL INDUSTRY
  • 09:45 -
    Welcome address and chairman's opening remarks by David Saunders, Managing Director, Marketforce
  • 10:00 -
    The Royal Mail transformation journey
    Mark Higson
    Managing Director Letters, Royal Mail
  • 10:30 -
    Securing a future of the postal industry
    Lord Young of Norwood Green
    Minister for Postal Affairs and Employment Relations, Department for Business, Innovation and Skills
  • 10:55 -
    Questions
  • 11:00 -
    Refreshments
SESSION TWO: BEYOND THE HOOPER REPORT - IDENTIFYING AND RESPONDING TO INDUSTRY CHALLENGES
  • 11:30 -
    Securing the USO and a future for post
    Dave Ward
    Deputy General Secretary, CWU
  • 11:50 -
    A sustainable postal service fit for purpose
    Jonathan Djanogly MP
    Shadow Minister for Business, Innovation and Skills,
  • 12:10 -
    Alternative models for the industry
    John Thurso MP
    Shadow Secretary of State for Business, Innovation and Skills, Liberal Democrats
  • 12:30 -
    The future for postal services regulation in the UK
    Nigel Stapleton
    Chairman, Postcomm
  • 12:50 -
    Questions and debate
  • 13:10 -
    Introduction to the IEA
    Philip Booth, Editorial and Programme Director, IEA
  • 13:15 -
    Lunch
SESSION THREE: SURVIVE OR THRIVE? A SUSTAINABLE AND COMPETITIVE MARKET
Chairman’s opening remarks
Steve Lawson, Editor, Hellmail
  • 14:15 -
    A sustainable future for the Post Office
    Alan Cook
    Managing Director, Post Office
  • 14:35 -
    Questions
  • 14:40 -
    Modernise or decline: outlining key challenges facing the sector
    Richard Hooper CBE
    Chair of the Independent Review of the Postal Services Sector,
  • 15:00 -
    A new era of competition: towards a sustainable market?
    Nick Wells
    Chief Executive Officer, TNT Post UK
  • 15:20 -
    Breaking the status quo: a challenge the industry must embrace
    John Coghlan
    Chief Executive Officer, DX Group
  • 15:40 -
    Questions
  • 15:55 -
    Refreshments
SESSION FOUR: MEETING EVOLVING CUSTOMER NEEDS IN A CHANGING MARKET
  • 16:25 -
    Understanding customer needs: innovative mail solutions for a changing market
    Simon Campbell
    Chief Executive Office, ViaPost
  • 16:45 -
    Questions
  • 16:50 -
    KEYNOTE CLOSING ADDRESS: Putting customers at the heart of postal service provision
    Robert Hammond
    Head of Regulated Industries, Consumer Focus
  • 17:15 -
    Questions
  • 17:20 -
    Chairman's closing remarks and close of conference
 

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