Post & Parcel Services: Asia Pacific
Oct 24-25 2017

Post & Parcel Services: Asia Pacific

Innovation in Post and E-Commerce Delivery in the era of Smart Logistics

DoubleTree by Hilton Hotel Beijing - Xicheng District, Beijing

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A Strategic Postal, Parcel and E-Commerece event that brings together leading national posts, express couriers, and major retailers from across Asia, Europe and the Americas.

Now in its third year, this Post & Parcel Services: Asia Pacific conference will focus on overcoming the key challenges of the delivery sector in the world’s fastest growing e-commerce market. This event will provide a unique opportunity to build closer relationships with key influencers.

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Reasons to join us:

  • Network with eBay, Alibaba, Zalora and other major leading retailers
  • Hear from China’s postal service, regulator, biggest retailer and largest couriers
  • Learn about innovation in this sector from leading innovators
  • Discover the reality of managing large cross-border volumes
  • Partner with other players in the industry to drive cross-border relationships

 




Speakers

  • Jacky Tang Photo

    Jacky Tang

    Cross-border E-Commerce Logistics Director, International Business Department
    China Post
  • Kenan Bozgeyik Photo

    Kenan Bozgeyik

    Chairman, Council of Administration; Chief Executive Officer and Director General
    Universal Postal Union; Turkish Post Corporation
  • Rohana Abeyaratne Photo

    Rohana Abeyaratne

    Postmaster General
    Sri Lanka Post
  • Agus F. Handoyo Photo

    Agus F. Handoyo

    Director of Courier Services
    Indonesia Post
  • James Guo Photo

    James Guo

    Chief Financial Officer
    ZTO Express
  • Brody Buhler Photo

    Brody Buhler

    Global Managing Director, Accenture Post and Parcel Industry Group
    Accenture

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Programme

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Tuesday, 24th October 2017

09:00
Welcome address by John Lawrence, Director - APAC, Marketforce
09:05
Chair’s opening remarks
Paul Vogel

Chief Executive Officer

Vogel Logistics Solutions

Session One – Leaders’ Forum

09:10
Keynote Opening Address

Updates on the new Silk Road: connecting China with the world

Jacky Tang

Cross-border E-Commerce Logistics Director, International Business Department

China Post

09:30
Disrupting the disruptors
Brody Buhler

Global Managing Director, Accenture Post and Parcel Industry Group

Accenture

09:50
Key challenges and opportunities faced in Indonesia’s e-commerce & postal market
Agus F. Handoyo

Director of Courier Services

Indonesia Post

10:10
Postal Leaders’ Forum: mapping the delivery landscape in 2017

Panel discussion and questions         

  • Assessing the prospects of the Asian post and parcel markets in 2017 and beyond 
  • From post to parcel: restructuring the business to capitalize on the e-commerce boom
  • How should postal operators best prepare to handle increasing volumes of parcels?
  • Managing the delivery network in the face of declining mail volumes
  • What impact will growing rural e-commerce have on delivery?
  • How can postal operators support the growth of cross-border e-commerce?
  • Working with customs: using existing relationships to ensure smooth cross-border
  • Fostering domestic and cross-border partnerships: where should posts be looking?
  • To what extent will world trade policy changes affect the e-commerce market?
  • Overcome the challenges in returns management to ensure top customer experience
Jacky Tang

Cross-border E-Commerce Logistics Director, International Business Department

China Post

Martina Supper

Senior Vice Director International Networks

Austria Post (Österreichische Post)

Brody Buhler

Global Managing Director, Accenture Post and Parcel Industry Group

Accenture

Agus F. Handoyo

Director of Courier Services

Indonesia Post

10:40
Refreshments

Session Two – Cross-border: the new business necessity

11:10
Logistics as a disruptive development and position of Turkey
  • Dealing with growing worldwide logistics’ challenges and opportunities
  • Effectiveness and efficiency of customer centric logistics services/systems
  • Understanding of global interplay and facilitating coordination and cooperation
  • E-commerce as the most efficient fruit of cross border logistics
  • Shaping the future through postal logistics network,
Kenan Bozgeyik

Chairman, Council of Administration; Chief Executive Officer and Director General

Universal Postal Union; Turkish Post Corporation

11:30
Questions
11:35
China's cross-border e-commerce development and eWTP initiative
Ouyang Chen

Director of Ali Cross-border E-commerce Research Center

Alibaba Research Institute

11:55
Questions
12:00
Partnering for growth: strategies for worldwide logistics
  • How is the evolving Postal business affecting customer needs?
  • Assessing partnerships: commercial, UPU or going it alone?
  • Responding to the push towards borderless solutions through relationships
  • Creating a global vision and building partnerships to drive results 
Rachael Manson

Global Business Director

New Zealand Post

12:20
Borderless e-commerce: making the concept a reality

Panel discussion and questions 

  • How is the cross-border e-commerce market evolving in Asia?
  • What are the greatest challenges to smooth cross-border e-commerce?
  • Handling imports and exports: exploring how goods enter and exit the region
  • What can industry players do to ensure a swift customs process?
  • Navigating a changing regulatory system
  • Building multiple delivery networks: a multi-country strategy
  • Providing a comprehensive payments strategy for cross-border purchases
  • Solving the returns challenge: what can be done to make cross-border returns easier?
Katsuhiko Umetsu

Senior Executive Officer for Yamato Holdings Co., Ltd. and Chairman of Yamato Global Logistics Japan Co., Ltd.

Yamato Holdings

Stephen Leung

Senior Vice President

Lazada

Rachael Manson

Global Business Director

New Zealand Post

12:50
Lunch hosted by Accenture

Session Three – Rethinking last mile: supporting innovative practices

14:20
Case Study: Happy Fresh

Grocery delivery with a difference

Revolutionising the last mile delivery space, HappyFresh allows customers to shop online from their preferred supermarket and promise to deliver the groceries within 1 hour. Ronald Chan is here to discuss how he intends to drive HappyFresh forward for the future.

Ronald Chan

Group Chief Operating Officer

HappyFresh

14:40
Improving last mile efficiency
Giles Rhys Jones

Chief Marketing Officer

What3Words

15:00
Revolutionising last mile: using technology to propel delivery standards

This discussion will be chaired by Juan Sotolongo

 Panel discussion and questions

  • A new technological landscape: how can innovations better serve the customer?
  • Learning by example: looking to Europe’s last mile delivery leaders
  • Is delivery personalisation the new standard for customer expectations?
  • Will Click+ Collect see the same popularity surge as it has in the UK and the US?
  • How can lockers continue to contribute to the growth of this service?
  • Crowdsourced delivery: how will disruptive models change traditional delivery?
  • Going driverless: how far can delivery really be automated?
  • Predicting the next 5 years of innovation: what delivery trends can customers expect?
Juan Sotolongo

Co-founder

722 Consulting

Ivan Li

Managing Director

Morning Express & Logistics

Ronald Chan

Group Chief Operating Officer

HappyFresh

Giles Rhys Jones

Chief Marketing Officer

What3Words

15:40
Refreshments

Session Four – Going global: operating as a listed business

16:10
Case Study: SF Express

Expansion strategy fuelled by e-commerce

SF Express has grown exponentially over the past few years thanks to China's e-commerce boom. SF Express now operated in more than 12 territories regionally, and globally. In this session Vannis Man, will discuss the strategies he takes to expand in global market.

SF Express has grown exponentially over the past few years thanks to China's e-commerce boom. SF Express now operates in more than 10 territories regionally, and globally. In this session David Adams, will discuss the strategies he takes to expand in global market.

Vannis Tse Man Wing

Strategic Director, Int’l Business Unit

SF Express

16:30
Questions
16:40
Preparing for global expansion: becoming a logistics leader

Panel discussion and questions

Within the last year, several of China’s biggest express delivery companies went public. Given the country's enormous potential, companies are investing in growth. Last year, saw China's large logistics firms going public along with a number of acquisitions from major companies within the industry.

Richard Hu

Vice President

YTO Express

James Guo

Chief Financial Officer

ZTO Express

Vannis Tse Man Wing

Strategic Director, Int’l Business Unit

SF Express

17:20
Chair’s closing remarks and end of Day One
Paul Vogel

Chief Executive Officer

Vogel Logistics Solutions

Wednesday, 25th October 2017

09:10
Chair’s opening remarks
Tariq Mirza

Executive Vice President

Assurety Consulting

Session Five – Investing in change: transforming the role of the incumbent

09:15
Status and trends of the Chinese postal and express sector
HU Kai

Chair of Academic Research Committee, Development and Research Center

State Post Bureau

09:35
Adopting a managed approach to letter decline
  • Reflecting on over a decade’s continuous decline in letter mail 
  • How much focus should Posts maintain on this part of the business?
  • “Mail isn’t going away anytime soon”: have we seen an end to the sharp decline?
  • Tracking successes and failures: what have operators done to manage the trend?
Rohana Abeyaratne

Postmaster General

Sri Lanka Post

09:55
Postal Transforming Journey : A glimpse into Saudi Post’s ambitious transformation program
  • What the Kingdom’s ambitious National Transformation Program seeks from reforming the postal sector
  • The key pillars of a postal transformation journey
  • Moving beyond letters and parcels : exploring the new age revenuestreams / opportunities for Postal Sector
  • Transition of technology from being a key enabler to a solution for a postal agency / sector
  • Achieving operational excellence and championing manpower optimization
  • Becoming government’s one-stop shop for delivering public services
Nilaya Varma

Senior Partner – Infrastructure & Government

KPMG Postal Network, KPMG India

10:15
How to succeed and grow as a challenger brand in post and parcels
Nick Wells

Chief Executive Officer

Whistl

10:35
Modernising the postal offering to respond to worldwide trends

Panel discussion and questions         

  • Adapting the postal offering: what will current and future market changes mean for posts?
  • How can posts successfully change their product offering to focus on e-commerce?
  • Outside of e-commerce, what can posts do to remain relevant?
  • Will letter mail continue to have a place going forward?
  • How can postal operators use customer data to improve service and drive growth?
  • Making the most of the postal history: taking advantage of the monopoly
  • How will the relationship with customers evolve in the future?
Andris Eglajs

Deputy Director International Affairs

Latvijas Pasts

Rohana Abeyaratne

Postmaster General

Sri Lanka Post

Dr Steffen Wagner

Global Chief

KPMG Transport & Leisure

Nick Wells

Chief Executive Officer

Whistl

11:05
Refreshments

Session Six – Achieving operational excellence across the supply chain

11:35
From China’s mega cities to Indonesia’s islands: embracing diversity in operations
  • What are the challenges with delivering within major urban centres? 
  • What does the rise in rural e-commerce mean for logistics and delivery?
  • Finding the right location for a wide network of fulfilment centres across the region
  • How can inefficiencies due to poor infrastructure be overcome?
Yu Guoyou

Head of Overseas Supply Chain

JD.com

11:55
Responding to the rising returns: overcoming the challenges
  • What makes managing returns a challenge for operators?
  • How can the cost of returns be minimized whilst maximising customer happiness
  • Exploring the future of returns: turning challenges into opportunities
Manish Pansari

Vice President

Myntra.com

12:15
E-commerce readiness - technical strategies for operational excellence in the digital economy
Shariq Mirza

CEO and Founder

Assurety Consulting

12:35
Questions
12:45
Developing strong and flexible operations for today and tomorrow

Panel discussion and questions

  • Mapping the operations landscape: what progress has been made in driving efficiency?
  • Using predictive analytics to better manage volumes during peak seasons
  • How can the sortation process be optimised to handle evolving e-commerce trends?
  • What is the potential impact of automation and robotics across operations?
  • Rethinking the warehouse: exploring different approaches to stock management
  • Using big data to successfully predict where and when a shipment will be needed
  • How can the workforce be kept involved and engaged in a rapidly evolving environment?
  • Modernising the delivery fleet: thinking innovatively about vehicles
Zhi Zheng

Managing Director

DHL eCommerce, Greater China

Dieter Bambauer

Head of PostLogistics

Swiss Post

Manish Pansari

Vice President

Myntra.com

Yu Guoyou

Head of Overseas Supply Chain

JD.com

13:15
Lunch

Session Seven – Looking to the future where next for the industry

14:25
Chair's opening remarks
Shariq Mirza

CEO and Founder

Assurety Consulting

14:30
Case Study: Pakistan Post

Challenges and the way forward in the postal industry

Syeda Naila Batool

Divisional Superintendent

Pakistan Post

14:50
Case Study: Alibaba Group and Australia Post

Fighting China’s fake food sales with Blockchain

Counterfeit food items have potentially deadly consequences in the Chinese food market. Alibaba is experimenting with Blockchain to track genuine food products through the supply chain. The aim is for shoppers to be able to verify that the items they are purchasing are what they say they are. Alibaba has earmarked Australia as the location to pilot their scheme and has enlisted the help of Australia Post. Here to discuss more is Australia Post’s Ben Franzi, General Manager for E-commerce and International.

Steven Foo

Head - Asia Business Development

Australia Post

15:10
Questions
15:20
Chair’s closing remarks and end of conference
Shariq Mirza

CEO and Founder

Assurety Consulting

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Who can you meet?

Drawing in Chief Executive Officers, Managing Directors and Chief Operating Officers, here is a sample list of companies that attend Post & Parcel Services: Asia Pacific:


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Gold Sponsor

Accenture

Accenture is a leading global professional services ...... More »

KPMG

KPMG International operates as a network of member firms ...... More »


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Silver Sponsors

what3words

what3words is a location reference system based on a ...... More »


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Bronze Sponsor

Assurety Consulting

Postal Logistics Experts for Mailers, Shippers, and ...... More »


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Sponsors

Flyt Express

With many years of practice, Flyt Express has ...... More »

Jiuheng Group

The Jiuheng group is specialized in offering waybill, ...... More »

Swiss Mail Solutions

Since 2013, swiss mail solutions has been dedicated to ...... More »

Trademonster Group

Trademonster is a fast-growing consulting, trading and ...... More »

Turkish Cargo

Turkish Cargo, the cargo subsidiary of Turkish Airlines, ...... More »

Whistl

Whistl is a delivery management company providing ...... More »


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Supporting Associations

Digital + Direct Marketing Association Asia

... More »

Hong Kong Federation of E-Commerce

Hong Kong Federation of E-Commerce (HKFEC) was ...... More »

Hong Kong Logistics Association

Hong Kong Logistics Association, founded in 1996, is one ...... More »


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Media Partners

Alizila

Alizila is the news hub for Alibaba Group, the ...... More »

CEP Research

CEP-Research is the industry web portal for the Courier, ...... More »

Logistics Insight Asia

Logistics Insight Asia, published by Contineo Media, is ...... More »

Payload Asia

The Trade Magazine for the Asia-Pacific & Middle ...... More »

Postal Hub Podcast

The Postal Hub Podcast is the weekly podcast for the ...... More »


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Conference Partner

State Post Bureau

... More »

Post Consultech

... More »



Venue Details

DoubleTree by Hilton Hotel Beijing - Xicheng District, Beijing
168 Guang'anmen Wai Main Street Xicheng District, Beijing, 100055, China

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